IT Technician

hace 3 semanas


Madrid, España Sharp Brains Ltd A tiempo completo

Desktop Technician will provide daily local

**Responsibilities:

- **

**1)** Desktop Support Engineer provides Break Fix, fault diagnosis, and resolution.

**4)** Provide first/second-level contact and problem resolution for customer issues.

**5)** Work with vendors to remediate complex AV issues as needed.

**6)** Provide timely communication on issue status and resolution.

**7)** Maintain ticket updates for all reported incidents.

**9)** Should have basic knowledge of the Mac operating system, to support Apple pc users.

**10)** Install, upgrade, support, and troubleshoot printers, and computer hardware.

**11)** Performs general preventative maintenance tasks on computers, laptops, and printers.

**12)** Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.

**13)** Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

**14)** Broad experience in IT with a basic understanding of Networks, Servers, Audio/Visual, Smart Devices, and Telecoms.

**15)** This position requires the ability to work in a project-based environment requiring flexibility and teamwork.

**16)** Performs other duties as assigned.

**Job Types**: Full-time, Contract

**Salary**: Up to 2,200.00€ per month

Ability to commute/relocate:

- Madrid, Madrid: Reliably commute or planning to relocate before starting work (required)


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