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Provide Level 2 Deskside support at one of our clients location.24 months of IT experience (or equivalent)Ability to communicate in English (B2 or higher)Ability to think critically and work independently to troubleshoot and resolve complexGood organization skills and ability to work unsupervised and taking initiativeYour TasksAs a Hemmersbach Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:Help users with their problems and requestsAnalyse errors, maintain hardware, set up and remove work stations, install and configure new software (IMACD) and manage user accounts via Active DirectoryLog your approach and your solution to problems in a ticketing systemSupport "hands and eyes" / "Smart hands"Interact with external service providersAttend weekly telephone conferences with the international team (in English)Inventory control and management updated monthlyBe part of usHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.Your E-MailHow did you become aware of the job offer?Drag & Drop files hereorClick to browse filesI have read and understood the declaration of consent , including the privacy policyand our privacy notice .I want to be considered for future recruitment. Read more* Please note:If you have any problems submitting your application or using this form, please do not hesitate to contact us . Thank you#J-18808-Ljbffr
