Customer Service Technician Sheetfed

Siegwerk is one of the world’s leading suppliers of Printing Inks and sustainable packaging solutions. A career here will give you significant flexibility and support in a company focused on making a positive impact in the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.
Join us, let’s Do it. With Heart.
**Location**:, C. Albert Amon, 1 in 28890 Loeches, Madrid
**Our benefits - What we offer You**:
Attractive remuneration
Permanent full-time contract
Lunch tickets
Accident insurance
Access to the global learning platform “Siegwerk Learning Hub” with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx
External employee consulting ICAS, which supports you with professional and private questions
Your Tasks - What you can expect as Customer Service Technician Sheetfeed & Narrow Web?
You perform technical assistance activities to support customers, including on-site support at customer's facilities, visits for testing and new business opportunities, as well as implementation of various projects.
You identify technical product needs and monitor any related technical activities.
You give technical advice and support in decision making.
You support the Commercial Department.
You develop technical solutions, also carrying out laboratory activities.
You prepare technical and test reports.
You do laboratory customer color matching.
Your Profile - What do you need to be successful as Customer Service Technician Sheetfeed & Narrow Web?
You have a Bachelor's Degree, or equivalent in a related field, with first experiences in the Graphic Arts sector and knowledge in offset or narrow web inks and/or printing processes such as offset and/or UV flexography.
Knowledge in dispensing systems, colorimetry and use of spectrophotometers, as well as other quality control equipment in the printing industry is an asset.
You are able to speak and write in English at B1-B2 level.
You are proficient in MS Office tools, in particular Excel.
A high level in office automation tools, and knowledge of SAP is a plus.
You are a dynamic, innovative and customer/results/team oriented professional with a high level of flexibility and initiative.
You want to travel over Iberia 40% of your time.
Are you interested?
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