Field Service Engineer
hace 1 mes
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges.
We are looking for a **Field Service Engineer** in** Spain**, responsible for providing field service support in the South of the Country. Within the Iberia team of 5 Field Service Engineers, you will represent around 100 customers and 120 instruments.
**In this role you will**:
- Handle installations and customer training.
- Perform routine standard procedures to isolate and fix problems in malfunctioning equipment or software
- Provide support on company product instrumentation.
- Work closely with the Technical support team to address customer complaints to resolve corrective action and customer follow-up
- Document and report the company's product "design reliability" and "maintenance issues" and/or problems to technical support.
**Key requirements**:
- Technical High School with 2-4 years of related work experience OR Technical-Scientific degree (Mechanical, Software, Electronics, Biomedical...) with 1-2 years of work experience
- Proficient in Spanish and English is required. Portuguese or Catalan would be a plus
- Willing to travel frequently on the region, but also in all Spain or Portugal if needed
**It would be a plus if you**:
- Have previous experience in a hospital environment
- Have Excellent time management skills, orientation to details, precision and accountability
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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