IT Product Group Vendor Manager

hace 7 meses

Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

We are looking for an Product Group Vendor Manager to be part of our IT Supply Chain and Procurement Department.

**Position Snapshot**
- Location: Nestlé Global Tech Hub in Barcelona, Spain
- Type of Contract: Permanent
- Stream: IT Supply Chain and Procurement Department
- Type of work: Hybrid
- Work Language: Fluent Business English

**The role**
- You will act as copilot for the Product Group in the area of product operations and service delivery through external partners
- As an IT Product Group Vendor Manager, you are responsible for coaching and enabling IT Products and IT Vendors to ensure the most effective Vendor Management practices and capabilities are employed across the relevant Nestle IT Product Group. She/He develops Strategic Concepts based on Industry Standards to support Service Delivery Strategies Definitions, Sourcing models, risk/performance management methodologies and she/he is a Subject Matter Expert for collaboration with Nestlé Global Procurement reflecting the requirements in a simplified common framework that includes clearly defined and transparent IT vendor performance metrics in accordance to structured governance with the vendors.
- She/he leads Operations through external partners for a specific Product Group using the IT Product Management methodology and is responsible for Vendor Management.
- She/he also helps to adopt the expected behaviors from all internal and external stakeholders in relation to the IT Priorities and IT sourcing strategy, acting as interface between IT Vendors and Product team for effective Vendor value delivery and guidance from Statement of Work definition to value and risk management during contract execution.
- She/he is the escalation point for Product Operations executed through Vendors across relevant Product Group.
- Develops a clear understanding of the Product Group strategy and works with Vendor´s teams to ensure delivery of high-quality services exceeding business expectations.

**What you’ll do**
- Deliver best-in-class IT Products with the right balance of external services or assets at the best value for money, risk and speed balance; Delivering quality and Vendor Management capabilities that balance value, cost, risk and speed over time according to IT technology sourcing strategy.
- Lead IT Vendor Governance: define action plans and monitor actions following the company IT Objectives key priorities
- Lead the evaluation of optimal sourcing and pricing options, taking into consideration outsourcing, managed services, cloud, hybrid and insourcing models
- Advise IT Product Group team about appropriate service expectations around timing, execution of strategy and delivery
- Act as "due-diligence" to "check-monitor the services delivered by Vendors
- Demand Management: AppMS services demand, scope & Profile definition, to support product roadmap delivery
- Drive effective usage of Service consumption through Service Catalog. Guide PMs on available services to meet their needs.
- Support Vendors to mitigate any issues (risk management)
- Support & Coach Vendor to gain maturity for providing E2E services independently
- Facilitate Problem Management for the relevant Product Groups(execution by Vendors with Product teams)
- Ensure DevSecOps toolchain implementation and coach both Partners & PMs
- Enable VITOM, generate product optimizations and increase product agility
- Support L1 Transition & market onboarding
- Performance Management: setting targets, Performance Monitoring & Improvements
- Productivity Management - Monitor/Control/Support: AppMS Service Ordering, PO Management, Invoicing & Invoicing accuracy
- Business case monitoring & generate financial efficiencies on TCO for the Product Group
- Define/Drive/participate in Operational review meetings: Operations, Product, Vendors, Region, Market
- Ensure proper partner workforces onboarding by providing specific access to roles and offboarding.
- Manage escalations with & for the relevant Product Group

**We offer you**
We offer more than just a job. We put people first and inspire you to become the best version of yourself.
- **
Great benefits** including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
- ** Personal and professional growth** through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
- ** Hybrid working environment** with flexible working scheme. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill
- ** Recreation activities **such as yoga, Zumba, etc. and a wide range of volunteering activities.

**Minimum qualifications**:

- Preferably bachelor's degree in business (IT management), engineering or IT, or equivalent work experience

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