German & English Tech Supporter

hace 4 semanas


Malaga, España BESTSELLER A tiempo completo

**Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?**

Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that provides service excellence to colleagues across the world.

**Your Personality**

As a person, you thrive in a dynamic and ever-changing environment where no two days are ever the same. You will communicate with many different users across cultures, so it is essential that you have excellent communication skills and are able to meet the users at their level of competence. In addition, you must be able to show understanding and empathy for the users’ situation and guide them through a solution, while setting clear expectations for the user in the process. You see challenges rather than problems and gain energy by talking to users and helping them solve their issues.

Let us help you grow

**The Department**

We are a department of around 60 employees, so we put a lot of energy into generating a great sense of team spirit alongside a high degree of ownership and dedication to providing service excellence to our customers. Therefore, it is important to us that you are a natural team player looking for the chance to contribute with your service minded, positive and proactive attitude.

We take pride in training our new colleagues intensively. We offer a thorough onboarding program to ensure, that both you and your colleagues are happy from day one. You start out with a buddy, who will assist you getting ready and prepared for your new role.

Joining us, you will experience a dynamic work environment with a positive and informal atmosphere.

**Your Responsibilities**

You will have a key position in providing TECH support our more than 2000 fashion stores in Europe. We are responsible for solving incidents and service requests to ensure that our colleagues can focus on their responsibilities.
- Ensure that all registration is done according to guidelines (ITIL)
- Drive user behavior to increase self-service
- Participate in the continued optimization of the global TECH Service Desk
- Act as users’ advocates in TECH and follow through on tickets.

**Your Qualifications**
- Experience with POS systems would be an advantage
- Basic grasp in troubleshooting hardware and software products
- Understanding network concepts
- Good analytical and problem-solving skills
- Outstanding interpersonal skills and great team player
- Strong communication skills
- Must be able to accommodate a flexible work schedule/some weekend
- Fluent in written and spoken English & German
- Affinity and flair for IT/ technical solutions

**Your Benefits**
- Private health insurance from the first day
- 25 vacation days + 10 National Holidays that are added to your vacation allowance
- €120 voucher to spend on clothes from our brands
- Opportunity to buy clothes from our brands every season at more than 50% discount
- Cantina service in the office. Bestseller pays 70% of the monthly price
- Regular social events and team building activities
- Possibility to work 2 days a week from home


  • German Tech Supporter

    hace 2 semanas


    Malaga, España BESTSELLER A tiempo completo

    **Descripción de la compañía**: We are now looking for German speaker to join our TECH Support team in BESTSELLER in our Malaga HUB! Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to...

  • German Tech Supporter

    hace 2 semanas


    Malaga, España BESTSELLER A tiempo completo

    We are now looking for German speaker to join our TECH Support team in BESTSELLER in our Malaga HUB! Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in...

  • Tech Supporter

    hace 3 semanas


    Malaga, España BESTSELLER A tiempo completo

    **Descripción de la compañía**: We are now looking for a Junior Supporter to join our team in BESTSELLER TECH in our Malaga Office! Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be...

  • Tech Supporter

    hace 3 semanas


    Malaga, España BESTSELLER A tiempo completo

    We are now looking for a Junior Supporter to join our team in BESTSELLER TECH in our Malaga Office! Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in...

  • Tech Supporter

    hace 4 semanas


    Malaga, España BEST SELLER A tiempo completo

    **Descripción del puesto**: We are constantly looking for new members to join our fast-growing TECH Support team. Our team provide prime TECH services to all our colleagues across the world in our fashion business. Be aware this is an unsolicited job position; we will review your CV and contact you if we open a position that matches your profile. If you...


  • Malaga, España BESTSELLER A tiempo completo

    **Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...

  • Dutch Tech Supporter

    hace 2 semanas


    Malaga, España BESTSELLER A tiempo completo

    **Descripción de la compañía**: Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Retail Support department into a true service...

  • Office Tech Supporter

    hace 3 semanas


    Malaga, España BESTSELLER A tiempo completo

    Are you passionate about assisting your colleagues in a fast-moving fashion environment where one day does not look like the next and the demands for quick high-quality service are high? Then this is your chance to be part of an exciting journey within our Global Frontline Support Services team, a true service organisation focused on service excellence....

  • Dutch Tech Supporter

    hace 3 semanas


    Malaga, España BESTSELLER A tiempo completo

    Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Retail Support department into a true service organization that provides service...


  • Malaga, España BESTSELLER A tiempo completo

    Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...


  • Malaga, España BESTSELLER A tiempo completo

    Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...


  • Malaga, España BESTSELLER A tiempo completo

    **Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...

  • German

    hace 3 semanas


    Malaga, España Emprego ES A tiempo completo

    German speaking Real Estate Agent needed! Due to an ongoing high demand from German clients, we need another property sales agent to join our German team at our office located at the Santa Clara Golf Course in Marbella. We are a highly successful international real estate agency with more than 20 years of experience on the Costa del...

  • IT Supporter

    hace 3 semanas


    Malaga, España Bestseller AS A tiempo completo

    **We are now looking for German and Ducth speakers to join our IT Support team in BESTSELLER in our Malaga HUB!** Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high? Then this is your chance to be part of the exciting...


  • Malaga, España Pareto Law A tiempo completo

    **Graduate Programme, German speakers** **Location: Lisbon** **This is a relocation opportunity to Lisbon - interview travel will be expensed** Over the last few years, flexible working has come to mean flexible hiring. So whatever your preference, whether you feel more comfortable shining in a virtual process or you want to demonstrate your charisma in a...

  • Looking for German

    hace 2 semanas


    Malaga, España Find My Guides A tiempo completo

    Find my guides are looking for passionate and knowledgeable hosts to join our team in Malaga to deliver private and personalised walking experiences to small groups of travellers. As a Find My Guide host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as...

  • Tour Guide English

    hace 2 semanas


    Malaga, España Guydeez A tiempo completo

    Guydeez is looking for passionate and knowledgeable hosts to join our team in **Malaga** to deliver private and personalised walking experiences to small groups of travellers. As a Guydeez host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as they...

  • Tour Guide English

    hace 2 semanas


    Malaga, España Guydeez A tiempo completo

    Guydeez is looking for passionate and knowledgeable hosts to join our team in **valletta** to deliver private and personalised walking experiences to small groups of travellers. As a Guydeez host you don’t need to be a professional tour guide. We are looking for people who are passionate about their city and want travellers to love it as much as they...


  • Malaga, España BESTSELLER A tiempo completo

    **Are you passionate about providing prime service to your colleagues in a fast-moving fashion environment, where no two days are the same and the demand for quick high-quality service is high?** Then this is your chance to be part of the exciting journey in developing our global Frontline Support Services department into a true service organization that...

  • German

    hace 2 semanas


    Malaga, España Emprego ES A tiempo completo

    We're looking for a friendly and solution-oriented Customer Care Specialist for a digital, multi-platform booking service that allows you to find and book activities, guided tours, tickets to museums and attractions, city passes and much more around the world. **Responsibilities**: - Coordinate relationships between providers and customers during pre-sales...