Executive Assistant Manager

**EXECUTIVE ASSISTANT MANAGER**

**We want you to “Grow Your Career” with us**

At Couples Resorts, where all of our decisions and actions are done with our guests in mind, we offer the most Inclusive Vacation with the highest level of repeat guests. We work hard to preserve an environment of trust, respect and superior service with uncompromising standards of service and product quality. We love what we do and we do it with passion and pride by inspiring and being inspired by our team and our guests.

**JOB SUMMARY**

The Executive Assistant Manager is responsible for the smooth operations of all assigned departments, strategically ensuring that they meet the overall goal of the operations and that the team performs to the required standard.

**JOB REQUIREMENTS**

**Some of the duties and responsibilities of the Executive Assistant Manager are to**:

- Ensuring a high level of guest satisfaction relevant to the assigned areas
- Be accountable for the maintenance of the tools and equipment used in these departments
- Maintaining the Training and Standard Operational and Procedural Manuals of the relevant department
- Implementing new systems to coordinate and operate the departments effectively
- Develop appropriate Reward and Recognition tools to drive employees' performance
- Monitor the ongoing performance of the team through coaching and other competency development processing
- College degree in Hospitality/Tourism Management or Business Administration
- At least 2 years of experience at a Management Level in an All-Inclusive Luxury Hotel
- Strong command of one of the Rooms Division Department (Housekeeping, Front Office, Guest Service, Laundry) including any of the following, Entertainment, Facilities Management or Financial Management.
- Strong Leadership and people management skills
- Experience in Restaurant or Bar Management would be an asset
- Knowledge of Cost Control and the ability to interpret Financial Statement

**Are you the right person?**

**by Friday, March 10, 2023