Customer Service Internacional

hace 2 semanas


En remoto, España Scharlab S.L. A tiempo completo

En Scharlab te estamos buscando Nos dedicamos a la producción y comercialización de productos químicos, medios de cultivo para microbiología, vidrio de laboratorio, accesorios para cromatografía, filtración, patrones orgánicos y de pesticidas e instrumentación y, actualmente precisamos de un/a Customer Service para exportación.

Tareas

Las funciones principales serán dar soporte y asistencia a clientes y área managers del departamento internacional y, optimizar la gestión de todo el proceso comercial con el cliente.

**Tus tareas serán, entre otras**:

- Estudiar las incompatibilidades de los productos por vía marítima y por vía aérea.
- Gestionar la cartera de clientes a su cargo.
- Gestionar certificados en la cámara de comercio, CLV, certificado sanitario (apostillados y consularizados si es necesario), certificado de distribuidor y cartas varias.
- Gestionar la relación anual de licencias.
- Gestionar las peticiones vía mail y dirigir las consultas a los diferentes departamentos
- Hacer abonos y determinadas facturas desde albaranes.
- Hacer ofertas de producto y seguir las mismas como también proformas.
- Controlar packings en curso, comprobar si hay algún packing que se puede cerrar o proponer al cliente envíos parciales
- Pedir licencias de exportación y controlar las mismas
- Pedir ofertas de transporte a los transitarios y ofrecer el mejor transporte al cliente (cotización del transporte)
- Aportar la documentación para cerrar el packing en el sistema.
- Preparar los congresos y el International Training
- Procesar pedidos y hacer el seguimiento
- Proponer al cliente cambios de packaging para poder hacer el envío de producto no disponible
- Utilizar las observaciones de artículo para proponer los productos necesarios para determinados productos de microbiología que necesitan suplementos.
- Asistir, participar y/o organizar ferias/congresos/seminarios/eventos específicos del sector ya sean nacionales o internacionales.
- Atender llamadas telefónicas de consultas tanto de clientes externos como internos
- Crear y mantener los datos del CRM.

**Requisitos**:

- Nível de inglés fluido.


  • Customer Service Agent

    hace 4 semanas


    En remoto, España Luxury Escapes A tiempo completo

    **Work options**: Remote Come join the Luxury Escapes team in our newly established Barcelona office! Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel...

  • Field Service Engineer

    hace 4 semanas


    En remoto, España Sartorius A tiempo completo

    We are currently looking for Field Service Engineer (F/M). The Field Service Engineer will be responsible for delivering the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. We are currently looking for Field Service Engineer (F/M). The...


  • En remoto, España Foundever España A tiempo completo

    We are looking for native Danish teleoperators who speak English and who reside in any area of the Spanish territory with a profile focused on receiving calls. Tareas Provide customer service, to support a company specialized in guarantees and insurance. of electronic devices for managing coverage in the event of possible incidents that clients may...

  • Danish Native Speaker

    hace 4 semanas


    En remoto, España Comdata Group A tiempo completo

    COMDATA Group is currently recruiting Danish native agents with English to join our team of customer clients in an aftersale service company. **Full time or Part time contract available** **Permanent contract** **Starting date : ASAP** **Full Remote** **Requirements**: - Native in Danish + a second language (English or Spanish) - High communication...


  • En remoto, España KONECTA SERVICIOS BPO. S.L A tiempo completo

    We keep moving! At Konecta we are looking for Customer Service and Retail sector professionals, do you identify yourself? We have a super innovative and groundbreaking project. We are a company that is driven by a passion for taking on demanding challenges and projects. We are looking for attitude, dedication and willingness to investigate and find the...

  • Field Service Technician

    hace 4 semanas


    En remoto, España Plug Power Inc A tiempo completo

    Field Service Technician (gn) Location: Masquefa, Barcelona - Spain The Field Service Technician will support Plug Powers fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns. You should have the ability to think in solutions!!! You will be responsible for the installation...

  • Customer Success Manager

    hace 3 semanas


    En remoto, España Push Technology A tiempo completo

    **Responsibilities of the role**: - Analyze customer data to improve customer experience. - Hold product demonstrations for customers. - Improve onboarding processes. - Evaluate and improve tutorials and other communication infrastructure. - Mediate between clients and the organization. - Handle and resolve customer requests and complaints. - Minimize...


  • En remoto, España Plexus A tiempo completo

    **Detalles**: Experiência Sector Salario At Plexus we are looking for a Salesforce Service Cloud Consultant profile responsible for designing, implementing and optimizing solutions in Salesforce Service Cloud to improve the customer experience **Requirements**: - 3 or more years of experience working with Salesforce, with a specific focus on...

  • Field Service Engineer

    hace 4 semanas


    En remoto, España Signode A tiempo completo

    After a training period, you are responsible for carrying out installations, repairs, troubleshooting and preventive maintenance of hand equipment and semi and fully automatic strapping and wrapping machines machine's a mainly for customers in Spain, Portugal and Italy. - Installation, repair of semi - and full automatic industrial packaging machines and...


  • En remoto, España Talent Search People A tiempo completo

    Si tienes experiência en Customer Success y quieres desarrollar una carrera dentro de la industria del transporte con una de las principales empresas del sector, esta es una gran oportunidad para ti, únete a nuestro cliente, con más de 35 años en el negocio y con más de 70.000 clientes en Europa. ¿Hablas francés nativo o tienes un nível alto y te...

  • Customer Support

    hace 4 semanas


    En remoto, España CPM A tiempo completo

    **Description**: **Our Client** **We Care**:Passionate about Customer Support, with a drive to achieve and exceed targets to achieve a high-quality level of consumer service. **We´re Curious**: Proactive approach to problem-solving and a “can do” attitude. We Achieve Together: Strong teamwork ethic, contributing to personal and team targets/SLA while...

  • Field Services Engineer

    hace 4 semanas


    En remoto, España Sartorius A tiempo completo

    The Services Technician (Field) will be responsible for delivering the desired customer service experience on his assigned area (South Spain). The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability. The Services Technician (Field) will be responsible for delivering the desired...


  • En remoto, España Comdata Group A tiempo completo

    COMDATA Group is currently recruiting Dutch speaker agents to join the team of an internacional group in our company. **Permanent contract** **Full time or Part time are available** **Starting date: ASAP** **FULL REMOTE FROM SPAIN** **Your profile**: - Dutch native speaker - Excellent communication skills, both oral and writting - Computer...


  • En remoto, España Comdata Group A tiempo completo

    COMDATA Group is currently recruiting Dutch speaker agents to join the team of an internacional group in our company. **Permanent contract** **Full time or Part time are available** **Starting date: End of August / Beginning of september** **FULL REMOTE AVAILABLE FROM SPAIN** **Your profile**: - Dutch native speaker - Excellent communication skills,...


  • En remoto, España Comdata Group A tiempo completo

    COMDATA Group is currently recruiting Dutch speaker agents to join the team of an internacional group in our company. **Permanent contract** **Full time or Part time are available** **Starting date: 12th of september 2023** **POSSIBILITY OF FULL REMOTE FROM SPAIN** **Your profile**: - Dutch native speaker - Excellent communication skills, both oral and...

  • Customer Onboarding Agent

    hace 4 semanas


    En remoto, España nixi1 A tiempo completo

    El Customer Onboarding Agent representa y **acompaña al cliente en todo su proceso de configuración y adopción de la herramienta nixi1.** Ha de trabajar en estrecha colaboración con todos los miembros de su equipo para brindar el mejor servicio de soporte a sus clientes, asegurándose de que los clientes sepan cómo usar nixi1 para convertirse ellos...

  • Customer Support Engineer

    hace 4 semanas


    En remoto, España Rojo Consultancy A tiempo completo

    **We are looking for you** Prevention is better than cure and this is the driving force behind this profile. And when errors do happen, we got things under control because that is who we are. Are you our safe guardian, doing all this with a smile on your face as we keep our clients seamlessly integrated? If this sounds like you, we would love to meet...


  • En remoto, España Transcom Spain A tiempo completo

    As-tu toujours voulu travailler sous le soleil espagnol ? Tente ta chance! Nous recherchons des collaborateurs du service client pour notre projet avec MediaMarktSaturn! **Es-tu disponible pour commencer la formation le 15 Avril 2024 et voudrais-tu travailler 100% à distance en Espagne?** **Que proposons-nous**: - ** Contrat**:un CDI chez Transcom avec...


  • En remoto, España Callnovo A tiempo completo

    Join Callnovo as a Remote Bilingual German/English Customer Service Specialist and become a vital part of our global service team. This is an exceptional chance for a talented individual to advance their career with a top-tier service provider. **Responsibilities**: - Deliver exceptional customer service for our premium standing desk e-commerce platform. -...


  • En remoto, España Comdata Group A tiempo completo

    COMDATA Group is currently recruiting German speaker agents to join our team. **Permanent contract** **Full time or Part time are available** **Starting date: ASAP** **Monday to Friday shifts between 9am - 8pm** We are located in the heart of Barcelona, in the Barceloneta. Our office is modern and bright and offer a panoramic and incredible view of...