Luxury House Manager

hace 2 semanas


Eivissa, España IBZJOBS A tiempo completo

IBZJOBS selecciona un puesto de "House Manager" en una empresa que gestiona villas de lujo en Ibiza,
Descripción del Puesto
**El/la House Manager es responsable de**:
Supervisar y gestionar todos los aspectos operativos de villas de alto standing, garantizando que el servicio y las instalaciones cumplan con los estándares de lujo.
La posición requiere habilidades en la gestión de equipos, el mantenimiento de la propiedad y la atención al cliente para asegurar una experiência excepcional para los huéspedes. Reportando al Gerente General.
Se Ofrece
**Horario**: Posible flexibilidad, pero con alta disponibilidad, especialmente en temporada alta.
**Ambiente de trabajo**: dinámico y exclusivo, con interacción constante con clientes de alto perfil.
**Oportunidades de desarrollo**: formación en gestión hotelera de lujo.
Contrato indefinido, todo el año, jornada completa.
Principales Funciones
**Supervisión diaria de las operaciones de la villa**: limpieza, mantenimiento, inventario y abastecimiento de insumos.
**Gestión del personal**: coordinación de equipo de limpieza, cocineros, chóferes y otros servicios.
**Control de proveedores**: relación con empresas externas para servicios de jardinería, catering, mantenimiento, etc.
**Gestión de eventos y reservas**: planificación y ejecución de eventos privados, coordinación con clientes y atención a sus necesidades durante su estancia.
**Mantenimiento de estándares de lujo**: asegurar que la propiedad esté siempre en perfectas condiciones, con un enfoque en la excelencia y el lujo.
**Atención al cliente**: actuar como punto de contacto directo para los huéspedes, gestionando sus peticiones y garantizando su satisfacción.
**Aptitudes y conocimientos deseados**:
Competencias Técnicas Inglés nível C1. Gestión hotelera y de propiedades: conocimiento en administración de propiedades de lujo y organización de villas o alojamientos de alta gama. Conocimiento en mantenimiento: habilidades básicas en sistemas de calefacción, electricidad, fontanería y otros elementos de la infraestructura. Gestión de personal: experiência en supervisión y liderazgo de equipos, especialmente en el ámbito de la hospitalidad. Dominio de herramientas de gestión: software de planificación de tareas, sistemas de gestión hotelera y aplicaciones de comunicación interna. Este puesto esta orientado a personas con experiência previa en la gestión de propiedades de lujo o en el sector hotelero de alta gama. Soft Skills Habilidades de comunicación: trato impecable y profesional con clientes y equipo, con alta capacidad de resolver conflictos. Organización y planificación: habilidad para priorizar y coordinar múltiples tareas a la vez, manteniendo la atención al detalle. Adaptabilidad y flexibilidad: capacidad para trabajar bajo presión y adaptarse a cambios en horarios y demandas. Orientación al servicio: enfoque en la satisfacción del cliente y en proporcionar una experiência de lujo inigualable. Liderazgo y empatía: capacidad de liderar de manera motivadora y efectiva, creando un ambiente de trabajo positivo y colaborativo.


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