Senior Business Analyst Medical Advocacy

hace 5 meses

Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

**We are looking for an Senior IT Business Analyst in Life Sciences to be part of our IT Marketing, Sales & e-Business team.**

**Position Snapshot**
- Location: Barcelona Global IT Hub
- Team: IT Marketing, Sales and e-Business
- Type of work: Hybrid
- Grade: H1/G2 based on experience
- Work Language: Fluent Business English

***:
**The role**:
On that role, you will be responsible for the functional vision of the product and serve as liaison between the IS/IT and Business organizations. As part of the Product Team, you bring deep understanding to the opportunities and issues facing your business function and advises on the best solutions. You further translate business strategies, opportunities, threats and needs into IS/IT product requirements, and plays a key role within the product team to specify, test and deploy those as IS/IT solutions

**What you’ll do**:

- Implement effective IS/IT Change and Release Management / Test planning and execution / Incident and problem management practices. Lead continuous improvement activities where needed.
- Requirements Gathering: Get a deep understanding of the business processes / best practices / challenges / key success factors and work with stakeholders (Headquarters, Markets, Regional or Globally managed business) to gather and validate business requirements of complex solutions. Advise on best possible option to respond to business requirements. Make decisions, provide recommendations, and resolve conflict raised by the project team or stakeholders to drive solutions in the correct direction.
- Manage remote Development Team team and Operational governance with third party suppliers
- Design, assess, and coordinate the functional part of an RFP (Request for Purchase) or an RFI (Request for Information).
- Identify gaps in existing functionalities and options for improvement.
- Sustain 3rd Level: contribute to resolution of complex IM's, RM's and Problem tickets within the service level agreed with the markets.
- Ensure proper usage of design & build, Compliance and documentations in line with Nestlé IT standards and methodology.
- Help guide future direction: Active participation in strategy definition for the area of responsibility, this includes integrating IT strategy and broader business context. Liaise with and involve teams outside of own area where required.

**We offer you**:
We offer more than just a job. We put people first and inspire you to become the best version of yourself.
- ** Great benefits **including competitive salary and a comprehensive social benefits package. We have one of the most competitive pension plans on the market, as well as flexible remuneration with tax advantages: health insurance, restaurant card, mobility plan, etc.
- **Personal and professional growth** through ongoing training and constant career opportunities reflecting our conviction that people are our most important asset.
- **Hybrid working environment with flexible working scheme**. Our state-of-the-art campus is dog friendly and equipped with a medical center, canteen and areas to co-create network and chill
- **Recreation activities **such as yoga, Zumba, etc. and a wide range of volunteering activities.

**Minimum qualifications**:

- Bachelor's or Master's degree in computer science, system analysis or a related study, or equivalent experience.
- 10+ years of experience in IT, experience in Life Sciences industry a plus.
- 7+ years as Business Analyst with design and implementation experience in IS/IT, with Agile methodologies.
- SalesForce Sales Cloud or Veeva Commercial Cloud Suite experience is a must
- Good practical experience of Software development Lifecycle methods e.g SCRUM, Agile etc
- Exposure to multiple, diverse technical configurations, technologies and processing environments
- Strong experience of development life cycle methodologies (paper based design, agile software development, rapid prototyping, lean start-up, KANBAN, and DevOps).
- Experience in working with IS/IT consumers, understanding requirements and opportunities and translating them into solutions and taste-testing minimum viable products (A/B testing, etc.).
- Working effectively with 3rd party offshore suppliers
- Experience with effective communication at different levels in the organization and in English.
- Experience having worked in a global environment and with virtual teams.
- Experience with life science or pharma processes and companies

**About the IT Hub**:
At Nestlé IT, we are a diverse, global team of IT professionals in the biggest health, nutrition and wellness company of the world. We strive to create an environment where people are valued for who they are. We innovate every day through future ready technologies to create opportunities for Nestlé to delight consumers, customers and employees alike. We collaborate with partners around the world to deliver tangible value at global scale. We continuously work to develop our people to be future ready.

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