Manager, IT Business Analyst, International

hace 3 semanas

Barcelona, España Alexion Pharmaceuticals,Inc. A tiempo completo

Some opportunities happen only once in a lifetime - like a job where you have the chance to change lives. At Alexion, people living with rare and devastating diseases are our Guiding Star. We are driven to continuously innovate and create meaningful value in all we do to help patients and families fully live their best lives. We value the uniqueness and diversity of our employees and recognize that nurturing the diverse perspectives and strengths of our people translates into innovative breakthroughs for patients.

**Manager, IT Business Analyst, International Commercial Digital and Omnichannel**

**Location: Barcelona**

**This is what you will do**:

- Partner with the Key International Commercial teams (Commercial Excellence, Commercial Operation, Digital Commercial) to deliver the commercial Systems/Websites (Veeva CRM, Vault Promo Mats, Veeva Network, HCP Portals, Disease Awareness Websites, etc) roadmap and evolution;
- Identify the key commercial systems capabilities to implement in alignment with the roadmap defined and prioritized with the key business stakeholders;
- Work in close collaboration with the global IT COEs (CRM, Digital, Data and Analytics) and the Digital Factory Agencies to implement and deliver the capabilities defined in scope of the roadmap agreed with the commercial team;
- Keep a pulse on omnichannel solutions, salesforce automation and online market trends while also contributing together with the Go to Market and Digital CoE team to the implementation of world-class digital engagement and salesforce automation capabilities;
- Establish an effective engagement model optimizing the collaboration and communication between Digital Factory Agencies, Alexion Digital CoE, Alexion International IT and Alexion International Commercial team;
- Partner closely with the IT Commercial Analytics and Insights team to ensure the dependencies between the Analytics and the Commercial Systems related initiatives are timely addressed;
- Ensure the compliance with GDPR requirements/IT Security policy and IT SDLC for all the initiatives included in the Commercial Systems roadmap scope;

**You will be responsible for**:

- Facilitate the Rollout of the International Governance Model ensuring the key business stakeholders demands is collected, reviewed, prioritized and approved according to the processes/tools defined by the International Governance Board;
- Own the Commercial Application requirements analysis, design, test and deployment across the International Markets;
- Responsible for translating business requirements into functional and technical requirements along to commercial objectives;
- Plan and manage the coordination of all the activities needed to ensure the Commercial Systems Readiness (CRM, Promo Mats, Reporting, etc) to support each new product/indication launched across International countries;
- Drive change management and solutions adoption of technology solutions;

**You will need to have**:

- Bachelor’s degree or equivalent
- Previous experience with Veeva CRM, Veeva Network, Veeva Vault Promo Mats /CMS and Websites design and development;
- 4+ years experience working in Biotech, Pharmaceutical or Healthcare technology industry with strong exposure to business operations and/or transformation deploying large scale solutions internationally in the area of Commercial operations and excellence, Digital and Omnichannel solutions.
- 4+ years progressive IT business partner, Business analyst and project management experience, with track record of delivering high risk and complex projects while meeting delivery, quality, and compliance standards
- IT Project management experience in Life Sciences. Experience in SDLC, Agile and waterfall IT solution implementation project. Strong understanding of IT Security, GDPR, etc
- Fluent in English. Additional European languages a big plus
- Significant experience and success in driving innovation, process improvement, and Technology & Digital delivery for a Pharma company in the areas of Commercial Systems and Digital Engagement.
- Understanding of corporate compliance and government regulations.

**We would prefer for you to have**:

- Veeva CRM and associated modules certification;
- SCRUM Master Certification;
- PMP certification;
- Strong team player, collaborator and networker;
- Demonstrated experience working cross-functionally, cross geography and with all levels of an organization;
- Proven track record of defining Technology strategies and influencing key business stakeholders;
- Strong analytic skills. Attention to detail and ability to think strategically and see the big picture.

As a leading employer in our industry, Alexion offers a highly competitive package of base and incentive compensation as well as a comprehensive benefits program designed to support the health, wellness and financial security of our employees and their families. Benefits include group medical, vision and dental coverage, group and supplemental life ins

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