Remote: Customer Service Rep
hace 3 semanas
**Site**
Foundever Alpine Access WFH
**Job description**
**Location Requirements**: Must legally reside Canada
**Core Responsibilities**:
- Handle inbound service calls
- Understand and strive to meet or exceed metrics while providing excellent customer service
- Navigate through multiple systems
**About Us**
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we?re the team behind the best experiences for +750 of the world?s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.??
Supporting +9 million customer conversations every day in +60 languages across 45 countries, Foundever combines global strength and scale with the agile, entrepreneurial approach of our founder-led culture, enabling companies of all sizes and industries to transform their CX.??
**Required qualifications, skills and experience**
**Work with Us and You'll Enjoy**:
- Hands-on, 100% paid training
- Work from home benefits include saving time, money, and the environment
- Benefits including medical, dental, life, and vision insurance, company matched RRSP contribution, and generous paid time off
**Qualifications**:
- You are 18 years of age or older
- You have a high school diploma (or GED equivalent)
- You can pass a criminal background check
- You are eager to advance your career with a reliable company
- You work well with a team or independently
- You are able to commit 40 working hours per week
**Equipment & Internet Requirements**:
- USB Headset
- Monitor
- Internet speed - 5.0 Mbps download speed and 5.0Mbps upload speed
**EEO statement**
Please note that Foundever Access Canada Inc headquarters is based in Ontario. Any other position would be a remote position.
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