Business Process Owner

hace 4 semanas

Barcelona, España TD SYNNEX A tiempo completo

**General summary**
- Be responsible for the end-to-end optimisation of your area's processes.
- Be a key player in the implementation of BPA (Business Process Automation) tools.
- Increase integration with vendors by using all available methods (EDI, APIs...).
- Be the go-to person for your area's processes and the key contact between business and IT.

**Main Duties and Responsibilities**

1 - Process improvement
- Re-engineer, optimise and strengthen the business processes.
- Identify best practices, improvements and develop solutions to critical business issues.
- Undertake productivity initiatives and ensure the business operations are efficient in terms of using as few resources as needed.

2 - Implementation of BPA (Business Process Automation) tools
- Identify automation opportunities.
- Prepare requirements for the developers.
- Test thoroughly new tools to make sure that they will function correctly.
- Document the use of the new tools.
- Train Operations to the use of the new tools.

3 - Increase integration with vendors
- Be the key point of communication with vendors regarding Special Pricing Agreements.
- Build lasting relationships with vendors Operational & Technical teams.
- Be the SME for integration of vendors solutions related to SPA (Special Price Agreement) or CPQ (Configure, Price, Quote).
- Provide expert knowledge of TechData systems limits and work hand in hand with internal IT teams (SAP / BW / EDI) to build new solutions
- In partnership with Vendors, work on solutions that will increase the quality of the Special Price Agreements exchanges (dematerialisation, automation, processes...).

4 - Documentation
- Create and maintain high quality documentation, to be used both to train Operations users and as a reference in their day to day work.
- Maintain highly detailed Business requirements and release notes related to deployed enhancements

5 - Reporting
- Produce Management reporting and define productivity KPIs.

6 - Support to the business
- Give support to the business with the processes implemented, as the main contact between business and its main stakeholders (IT & Finance teams, customers, etc.)

**What we need**
- Logical thinking with creative problem-solving ability
- Great attention to detail
- Good communication and negotiation skills
- A good capacity to understand the business needs
- Ability to translate complex business issues into smaller and manageable pieces
- Positive can-do attitude consistently delivering above expectations
- Be willing to travel within Europe if needed

**Knowledge and Background**
- Fluent English
- Bachelor's degree
- Over 2 years of functional experience in related discipline
- Advanced user in Excel and SAP
- Knowledge of standard methodologies like Lean and Six Sigma is a plus
- Other languages are a plus
- Ability to create complex and large process documentation
- Ability to create complex requirements documentation

LI-POST

**What's In It For You?**
- ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle.
- ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 days through our onboarding program.
- ** Connect with Your Community**: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for

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