Operations Analyst

hace 5 meses

Madrid, España Xe A tiempo completo

At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped nearly 300 million people access information about the currencies that matter to them and over 150,000 people used us to send money overseas. Thousands of businesses relied on us for information about the currency markets, advice on managing their foreign exchange risk or trusted us with their business-critical international payments. At XE, we share the belief that behind every currency exchange, query or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first. We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions.

The Operations Analyst will be reporting to the Operations Manager, you will be responsible for investigating outstanding reconciliation items, testing and updating system configuration and providing support to Operations functions relating to change and system enhancements. In addition, you will provide support for analysing, administering and implementing changes to processes, procedures and/or products and services that result in increased efficiency and/or cost reduction, related to Payments, settlements and cash management.

**Our principles**
- **AMBITION** - We dream big, try things out and always ask “why not?” and “what if?” We’re ambitious in our thinking and our delivery
- **RESPONSIBILITY** - We get involved, bring our perspective and are always open to new ideas. We take personal responsibility
- **COMMUNITY** - We value a sense of belonging, trusting each other and encouraging authenticity. We contribute to our community

**What you’ll do;**
- **Investigating** and clearing outstanding bank reconciliation items
- **Testing and managing** changes to internal system configurations relating to payments and settlements.
- **Assisting with the management of liquidity** across all client bank accounts and ensuring compliance with all PSR and banking regulations
- **Managing** access to third party banking/payment provider platforms Analysis
- **Research** new products and services and provide recommendations to Operations Managers
- **Operational** Access Right audits ensuring all users rights are relevant to roles and seniority.
- **Liaise** with Key stakeholders to develop cost versus benefit analysis, draft business requirements and review and refine functional specifications.
- **Adopt a ‘Creative thinking’ approach** to produce new ideas and concepts **Contribute** to the timely execution and delivery of change initiatives
- **UAT co-ordination** for operations and key contact for business - design and execute UAT test scripts for the purpose of validating changes that have been implemented
- **Process and Policy management** relating to cash operations. Seeking further advice where required and implementing processes to mitigate risks.
- **Operational Configuration Maintenance** ensuring all internal system and configurations are correct and up to date.
- **Maintain up-to-date knowledge** and understanding on industry wide developments in IT, Banking, Settlements, Finance and Compliance
- **Assist with daily payments & settlement tasks**, on occasions, to identify process improvements and potential risk failures

Bank Account Management
- **Provide specialist currency knowledge** to the business ensuring that currency reach & delivery opportunity is maximised from all banking partners
- **Ensure **where possible we never occur an overdrawn balance on any bank account and that controls are in place within operations as preventative measures.
- **Ensure operational processes and reporting** are compliant with all guidelines set by compliance in order to comply with PSR and banking regulations
- **Reconciling all ledger and bank statement** entries and investigating/resolving any anomalies;
Administration
- **Manage online banking implementation**, training, issue resolution and system administration to comply with segregation of duties.

Additional responsibilities
- **Willingly takes on ad-hoc duties** and workload, as requested by line manager or Director of Operations & Settlements

**Requirements**:
**Who you are;**
- **Previous experience of working within** operations | payments (international payments) role within an FX/IP (MSB) service provider or financial services provider / bank;
- **Previous experience of processing payments** via bank transfers, direct debit and credit/debit card;
- **Can demonstrate strong IT skills** using online payments/dealing platform, spread sheets and MS Office;
- **Must have** strong wri

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