Customer Service Executive

hace 3 semanas

Palma de Mallorca, España Sembo Group A tiempo completo

**Join Our Vibrant Customer Happiness and Operations Team in Palma de Mallorca**

Ready to embark on a journey that's reshaping the travel industry? At Sembo, we're trailblazing the way people experience travel, and we're seeking dynamic, Swedish-speaking individuals who thrive in fast-paced, customer-focused environments. If you're ready to unleash your potential and contribute to redefining travel experiences, then hop aboard - the adventure starts here

Sembo, a Swedish company within the prestigious Stena Sphere, is at the forefront of travel innovation. With our headquarters in Helsingborg and a cherished office in the heart of Palma. We're on the lookout for exceptional talents to join our crew, creating a vibrant blend of Spanish charm and Swedish traditions. Think "kanelbullens dag" celebrations and Swedish fika against the backdrop of sunny Mallorca.

**Position: Customer Service Executive - Flight Enthusiast (Native Swedish language)**

As a pivotal member of our energetic Palma team, you'll be the wind in the sails, driving exceptional customer service focused on flight-related matters for our Swedish-speaking adventurers. Your knack for customer satisfaction and your gift of gab will create seamless travel tales.

**What's On Offer**:

- Embark on an exhilarating adventure with a gym membership that's dedicated to keeping you at your best.
- Unlock a treasure trove of holiday days to relax and explore at your leisure.
- Set sail on your personal travel expeditions with exclusive hotel reservation contributions.
- Join the crew for Onsdagsfika - and other company events that spark camaraderie.
- Dive into collaboration with talented and friendly shipmates who make every day a voyage.
- Plot a course for career growth in an industry that's evolving by the minute.

**Your Journey Ahead**:

- Raise the anchor on glowing customer reviews across social channels.
- Craft personalized messages to tailor-make experiences for every traveler.
- Chart new waters by supporting sales growth across all fronts.
- Work in harmony with the team to navigate toward collective targets.
- Spin your creativity compass to deliver beyond expectations.

**Your Map and Compass**:

- Fluent in spoken and written Swedish and English.
- Quick to set sail with new in-house and external systems.
- Equipped with a solutions-first mindset to meet traveler needs.
- Nimble and flexible to support our seven-day-a-week operation.
- Team player spirit that thrives in collaborative waves.
- Infused with an unquenchable thirst for travel and creating unforgettable tales.
- Previous experience with GDS (Amadeus, Galileo) - a treasure on your journey.

Don't let this opportunity sail away - join us today and start scripting your adventure with Sembo Group. Chart your course toward growth, excitement, and the power to reshape travel experiences. Your epic journey awaits

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