Customer Service
hace 2 semanas
We are an electricity supplier with more than 10 years of experience in the industry. We are looking for someone who speaks Scandinavian for a customer service position.
We are looking for an organised person with a good presence and good communication skills who enjoys working in a team.
The job will be from Monday to Friday from 9am to 5pm at our offices in Fuengirola, Malaga.
**Requirements**:
- Experience in customer service will be an advantage.
- English and some fluent Scandinavian language is a must - written and spoken.
- Ability to communicate in Spanish is a plus.
- Eager to learn and excellent communication skills.
- Organisation and ability to work in a team.
**Your responsibilities**:
- Identify and assess customer needs in order to resolve them and achieve customer satisfaction.
- Follow up on customer queries and incidents: Signing up new contracts, updating customers' personal information, sending invoices or giving access to the customer area among others.
- Sort and file customer documents as appropriate.
- Collect payments from customers who come to the office.
- Communicate with potential clients to offer them our services.
- Join our team _
Tipo de puesto: Jornada completa
Horario:
- De lunes a viernes
Experiência:
- Atención al cliente: 1 año (Deseable)
Idioma:
- Danés (Obligatorio)
Ubicación del trabajo: Una ubicación
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