Campus - Internship Programme - Client Management
hace 1 mes
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move are constantly redefining what’s possible — and we’re proud to back each other every step of the way.
American Express is one of the world’s leading payment companies and provides customers with access to products, insights and experiences that enrich lives and build businesses. Our ”Closed-loop” network includes card-issuing, merchant-acquiring and card network businesses. Around the world we provide financial products and services to a broad range of customers, including consumers and businesses of all sizes. Founded in 1850 and headquartered in New York, American Express has a heritage built on service and sustained by innovation.
When you join #TeamAmex, you become part of a diverse global community of over 60,000 colleagues. Your contributions to supporting, promoting, and enhancing our brand will have a significant impact on how we continue to back our customers, communities and colleagues now and into the future.
We are looking for motivated people with a desire to learn to promote their development in the Amex Establishments area in Spain. The student will join the Client Management department, collaborating very closely with area colleagues to achieve objectives, database analysis, and direct contact with clients. You will also be in contact with other departments and areas of the company both locally and internationally. The involvement within the department is broad and involves understanding the processes, relationships and metrics, the ability to request information from clients being essential.
Training objectives:
- You will learn how the department works from within, providing administrative support to the American Express commercial team.
- You will support the commercial team with elaboration of meeting presentation for business review, client data and reports.
- Support the team with client hierarchy clean up and checks.
- Become familiar with contacting clients to require Know Your Customer (KYC) documentation, analysis of said documentation and reporting of the results.
- You will receive training on how to cross-check information, as well as communicate with other areas of the company and with external clients.
- You will participate in supporting alternative projects that the team may require.
- You will have the opportunity to collaborate with other areas within the company.
- Proactive attitude.
- Ability to analyze, methodical, organized and able to work autonomously.
- Ability to work with data, good analytical skills and source of proposal.
- Orientation to work towards objectives.
- Bachelor/university graduate.
- Fluent in Spanish, good level of English.
- Good knowledge of office automation, especially Excel.
More information:
Type of internship: Hybrid
Starting date: 15th July 2024
Location: Madrid
Duration: 6 months (+ potential to extend for an additional 6 months)
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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