IT Support L1

hace 2 meses


Palma de Mallorca, España Alovia Consulting A tiempo completo

**Job Information**:
Date Opened

**11/20/2024***

Job Type

**Permanent***

Industry

**IT Services***

Work Experience

**1-3 years***

City

**Palma de Mallorca***

State/Province

**Balears (Baleares)***

Country

**Spain***

Zip/Postal Code

**07001**

Actualmente estamos en búsqueda de un IT Support para uno de nuestros clientes del sector servicios ubicado en Palma de Mallorca.

**Requirements**:
**Requisitos Técnicos/Experiência en**:

- **
- Soporte a usuarios en remoto y presencial.
- Configuración de aplicaciones y quipos (entorno Windows con MDM Intune).
- Seguimiento y resolución de incidencias.
- Experiência en administración de O365 (one drive, sharepoint y exchange), AAD, antivirus MDE, etc.
- Experiência en el uso de la herramienta de ticketing de Jira.
- Soporte a eventos (conexión de dispositivos audiovisuales, dispositivos de audio, etc.)
- Recepción de material, gestión de stock, inventariado, albaranes, etc.

**Imprescindible**:

- Dar respuesta a situaciones complejas, con rapidez y eficiencia.
- Tener capacidad para trabajar en equipo.
- Tener dotes para la comunicación y la gestión de tareas.
- Proactividad, planificación y coordinación de proyectos.
- Reportar a los proveedores de servicio y áreas relacionadas cualquier falla, así como su seguimiento y comprobar su resolución mediante la herramienta de tickets.


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