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Program Manager
hace 2 semanas
A degree obtained less than 2 years ago
Relevant experience in developing and delivering training
Relevant experience in delivering improvement projects and performing data analysis
Advanced proficiency in written and verbal English and spanish
**Who we are**:
At Amazon, we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It is your day to be part of something great. A day to make your ideas come to life. In addition, your day to join a company that redefines itself every day. That is the energy and passion behind Amazon. At Amazon, we are working to be the most customer-centric company on earth.
The learning specialist role is focused on managing a team of trainers to execute the learning offer to our associates and managers. The role works closely with the learning manager to partner with operations to ensure our customers’ needs are met.
Key job responsibilities
Continually look for new ways to improve the employee experience
Manage a small team of people after some time in the role (1 year approx)
Monitor and improve KPIs across operational sites
Auditing the quality of training/coaching and putting actions in place when necessary
Analyse employee survey responses and evaluations to identify areas for improvement and implement solutions
Ensuring positive and effective collaboration between the learning team and other stakeholders
Analysing and interpreting metrics to identify areas for improvement
Girona, ESP
- Ability and initiative to understand the business needs, analyse issues and drive solutions
- Capacity to bring clarity to complex situations
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