Project Manager
hace 3 días
Department: Project Management
Responsible to: Program Manager/Operations Manager
Responsible for: Main point of contact for their client(s) for all types of projects Delivering against revenue and profitability targets for their client(s) Ensuring that projects are quoted and planned with the correct methodology applied and resource allocation is timely and effective.
Project Manager with Excellent Turkish language skills (Not restricted to just Turkish, all language skill sets are of interest)
(It is desirable that this project manager be fluent in Turkish to aid specific projects moving forward)
Overview of Job
To manage all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth. Through effective written and verbal communication ideally in English and Turkish (but not restricted to those languages) ensure that project teams are clear to the scope, complexity and expectations of clients for all projects and that the clients are kept fully informed as to the progress, position and financial status of their projects. To manage and motivate the extended project team ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to the departmental managers and Program Manager.
Key Responsibilities
- Delivery of projects to client’s expectations achieving targeted levels of profitability
- Compilation of estimates and proposals for approval, including notes section
- Adhering to the LQI sales process
- Production of project schedules using Microsoft Project and updating and maintenance where required.
- Close financial monitoring and control of projects through budgets, invoicing and change orders
- Project planning and implementing best methodology and process.
- Effective verbal/written communications with clients, Network Offices and internal team members
- Adhering to SDL project process including the use of Empower, Handover forms, Status reports and MDS forms
- Hosting and leading conference calls with clients and team members
- Risk assessment and strategic planning of activities to minimise potential issues
- Accurate filing and archiving of all project related materials
- Monitoring and mentoring of any assigned Project Co-ordinators/Associates
- Analysis of files using translation memory tools
- Identification of project/process improvement opportunities and escalating to Program Manager
- Holding regular project meetings, documenting these and distributing minutes/actions to the team.
- Maintenance and updating of invoicing tables and ensuring timely and final invoicing
- Development and preparation of process documents where required
Performance Criteria
- Account growth
- Profitability of projects as identified by budgets o Client satisfaction levels assessed by feedback o Numbers and levels of quality issues
- Effectiveness in advancing technology solutions
Competences and Experience
Desirable:
- Educated to Diploma Level in either Computer Science or a business related area
- Good written/verbal communication and presentation skills
- Good Microsoft Office and Internet knowledge
- Ambitious and with a desire to learn and progress o Analytical and structured problem solving abilities o Flexibility and the ability to travel
Category
Project Management
Job Type
Full-time
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