Customer Support Agent

hace 6 meses

España Social Discovery Group A tiempo completo

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.

Our digital nomad team of **more than 800 professionals **works all over the world. Our international team of like-minded people and professionals solves ambitious daily tasks and creates truly global products. We value focusing on results, a proactive approach, and we are always looking for new and unconventional ideas.

Our teams of digital nomads live and work remotely from **Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Australia, Poland, Israel, Türkiye, Latvia and many others.**

We are looking for a **Customer Support Agent.**
- You are **fluent in English** (**Japanese, Spanish, Chinese) **would be considered a benefit)
- You have experience working with international customers
- You have fast typing skills in English
- You are a quick learner and you can absorb large volumes of information
- You can psychologically analyze people and be sensitive to their emotions
- You can swiftly navigate through difficult situations and adapt to fluctuating circumstances
- You can come up with and provide professional solutions to complicated cases
- You are stress resistant, energetic and never hesitant to show initiative
- You have a ‘can-do' attitude and you believe that ‘everything is possible'
- You can provide an outstanding quality service

**So what is this role all about?**
- Consulting our customers on all raised questions related to our websites
- Working timely, speedily and effectively with customer requests
- Resolving all customer issues with the goal of customer retention
- Promoting our websites to the customers upon opportunity
- Maintaining a high level of service quality

**What's being offered?**
- A convenient 2/2 shift from 1PM- 1PM AST (UTC -4) ( 2 days on and 2 days consecutively)
- Remote work from the comfort of your home
- Loyalty bonuses, referral bonuses, and bonuses for extraordinary achievements.
- Paid vacation, sick leaves, and extra 7 paid wellness days per year
- The opportunity to sharpen your skills in high-quality international customer service
- Participation in informative seminars about the latest trends in Art & Technology
- Internal gamified reward system: get bonuses from your colleagues and exchange them for days off, merch, team building activities, massage certificates, etc
- Health benefits. The company will compensate up to $1000 gross per year per employee according to the paychecks. This can be spent on self-purchase of health insurance, or on doctor's fees for yourself and close relatives (your spouse or children).
- Children's education reimbursement. According to the paychecks, the company will compensate 50% of education costs for children ( kindergarten or school), but no more than $1000 gross per year per child.
- Workplace organization. The company provides reimbursement of workplace costs up to $1000 gross once every 3 years according to the paychecks. This money can be spent on the rent of a co-working room, and on equipping the working place at home (desk, chair, Internet, etc.)

  • Customer support agent

    hace 2 meses

    España Cross Borders Talents A tiempo completo

    Job Title: Customer Support Agent (Dutch Speaker) Location: Barcelona, Spain Job Type: Full-Time About Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate...

  • Customer Support Agent

    hace 4 semanas

    España buscojobs España A tiempo completo

    About the Company :We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations.Job Overview :We are seeking a highly motivated and customer-oriented individual to join our team as a...

  • Customer Support Agent

    hace 1 mes

    España Capital Recruit A tiempo completo

    About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...

  • Customer Support Agent

    hace 3 semanas

    España Cataloxy A tiempo completo

    Ofertas de empleo Customer Support Agent (Automotive), NorwegianPublicada: 29.11.2024. Actual hasta: 14.12.2024Customer Support Agent (Automotive), Norwegian, BarcelonaSalario: a convenirSummary informationPuesto: Customer Support Agent (Automotive), NorwegianÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: Bosch...

  • French Customer Support Agent

    hace 3 semanas

    España Cataloxy A tiempo completo

    Ofertas de empleo French Customer Support AgentID: 151971 3 La oferta de empleo ya está archivadaPublicada: 18.11.2024. Actual hasta: 03.12.2024Un poco sobre la empresa Teleperformance SpainForma parte del equipo de Teleperformance. Desarróllate como profesional y alcanza tus sueños. Somos la compañía líder mundial en soluciones de gestión omnicanal...

  • Spanish Customer Support Agent

    hace 1 mes

    España Cross Border Talents A tiempo completo

    Job Title: Spanish Customer Support Agent Location: Athens, Greece (Relocation & Work-From-Home Available) Department : Customer Support Job Type: Full-time Job Overview: Are you passionate about helping others and fluent in Spanish ? Join our team in Athens, Greece as a Customer Support Agent , providing top-tier service to our Spanish-speaking customers....

  • Customer Support Agent

    hace 3 semanas

    España Cataloxy A tiempo completo

    Publicada: 03.12.2024. Actual hasta: 18.12.2024 Un poco sobre la empresa Bosch Group Creamos soluciones para la conectividad. Ofertas de empleo Customer Support Agent (Automotive), Danish / Dansk Bosch Group Customer Support Agent (Automotive), Danish / Dansk, Barcelona Salario: a convenir ID: 199251 3 Summary information Puesto: Customer Support Agent...

  • German Customer Support Agent in Bucharest

    hace 1 mes

    España Cross Border Talents A tiempo completo

    Job Opportunity: German Customer Support Agent in Bucharest Position: Customer Support Agent Location: Bucharest, Romania Type: Permanent, Hybrid (2 days on-site, 3 days remote) Working Hours: Monday to Friday, 09:00 - 18:00 Start Date: ASAP Benefits: Meal tickets (25 RON each) Private medical insurance Transport reimbursement Responsibilities: Provide...

  • Customer Support Unit Agent

    hace 4 semanas

    España British Airways PLC A tiempo completo

    Looking for a challenge in one of the world's largest airfreight logistics organisations?At IAG Cargo, we're in the business of moving things. From antibiotics and rhinoceroses to gold bullion, avocados, and everything in between, whatever people need, wherever they are, IAG Cargo is there to bring them the necessary and niche.As the logistics and cargo...

  • Customer Support Agent

    hace 3 semanas

    España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading multinational technology business that is looking to recruit a German-speaking Customer Support Agent for their office in Lisbon. The successful employee would support customers who own a premium membership of a streaming platform.Position: Customer Support AgentLocation: Lisbon, PortugalEmployment type:...

  • German Customer Support Agent in Gdańsk, Poland

    hace 1 mes

    España Cross Border Talents A tiempo completo

    Job Opportunity: German Customer Support Agent in Gdańsk, Poland Position: Customer Support Agent Location: Gdańsk, Poland Type: Permanent, Hybrid (2 days on-site, 3 days remote) Working Hours: Monday to Friday, 09:00 - 18:00 Start Date: ASAP Benefits: Meal tickets Private medical insurance Transport reimbursement Responsibilities: Provide excellent...

  • German Customer Support Agent In Gdansk, Poland

    hace 1 mes

    España Cross Border Talents A tiempo completo

    Job Opportunity: German Customer Support Agent in Gdansk, Poland Position: Customer Support Agent Location: Gdansk, Poland Type: Permanent, Hybrid (2 days on-site, 3 days remote) Working Hours: Monday to Friday, 09:00 - 18:00 Start Date: ASAP Benefits: Meal tickets Private medical insurance Transport reimbursement Responsibilities: Provide excellent customer...

  • Customer Support Agent with English and German

    hace 2 semanas

    España Cataloxy A tiempo completo

    Publicada: 11.04.2024. Actual hasta: 19.12.2024Un poco sobre la empresa CuynaCuyna – Cuyna es el cohete que impulsa los restaurantes a llegar donde no alcanzan.Ofertas de empleo Customer Support Agent with English and GermanID: 202077 5Ubicación: BarcelonaSalario: a convenirDescripción de la ofertaPuesto: Customer Support Agent with English and...

  • Dutch-speaking customer support agent to Rabat, Morocco

    hace 1 mes

    España Multilingual Jobs Worldwide A tiempo completo

    Dutch-speaking customer support agent to Rabat, MoroccoAdvise and recommend to customers the packages and plans best suited to their needs;Answering customers' questions and requests concerning services and products and their functionalities;Manage billing;Handle customer requests, disputes and claims ;Manage customer accounts;Revert the call to a Sell.What...

  • German Customer Support Agent In Bucharest

    hace 3 semanas

    España buscojobs España A tiempo completo

    Job Opportunity : German Customer Support Agent in BucharestPosition : Customer Support AgentLocation : Bucharest, RomaniaType : Permanent, Hybrid (2 days on-site, 3 days remote)Working Hours : Monday to Friday, 09:00 - 18:00Start Date : ASAPBenefits :Meal tickets (25 RON each)Private medical insuranceTransport reimbursementResponsibilities :Provide...

  • Customer Support Agent

    hace 4 semanas

    España buscojobs España A tiempo completo

    Are you our next solution-driven Customer Support Agent who stands out by delivering excellent service within the global operations team? At Transferz, we cater to the diverse needs of thousands of travelers, both corporate and leisure. Become the heartbeat of our Support team by providing premium assistance and top operational quality via our omnichannel...

  • German Customer Support Agent In Gdansk, Poland

    hace 3 semanas

    España buscojobs España A tiempo completo

    Job Opportunity : German Customer Support Agent in Gdańsk, PolandPosition : Customer Support AgentLocation : Gdańsk, PolandType : Permanent, Hybrid (2 days on-site, 3 days remote)Working Hours : Monday to Friday, 09:00 - 18:00Start Date : ASAPBenefits :Meal ticketsPrivate medical insuranceTransport reimbursementResponsibilities :Provide excellent customer...

  • Customer Support Agent

    hace 1 mes

    España Transferz A tiempo completo

    Are you our next solution-driven Customer Support Agent who stands out by delivering excellent service within the global operations team? At Transferz, we cater to the diverse needs of thousands of travelers, both corporate and leisure. Become the heartbeat of our Support team by providing premium assistance and top operational quality via our omnichannel...

  • Customer Support Agent With Farsi

    hace 4 semanas

    España buscojobs España A tiempo completo

    In collaboration, we are working with a leading financial services company that is looking to recruit a Farsi-speaking Customer Support Agent for their Limassol office.Location : Limassol office or hybrid if out of Limassol, CyprusEmployment type : Full-timeRemuneration : Base salary.DUTIES AND RESPONSIBILITIES :Proven customer support experienceExperience /...

  • German-speaking Customer Support Agent to Barcelona, Spain

    hace 2 semanas

    España Cataloxy A tiempo completo

    German-speaking Customer Support Agent to Barcelona, SpainID: 200639Publicada: 09.11.2024. Actual hasta: 11.12.2024Salary: negotiableSummary informationPuesto: German-speaking Customer Support Agent to Barcelona, SpainÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indiferenteEmpresa: Multilingual Jobs WorldwideDescripción de la ofertaWe...