Account Technician Ii

hace 4 semanas

Madrid, España Emprego ES A tiempo completo

**Let's care for tomorrow.**

**Your ambitions. Your dreams. Your tomorrow.**

At Allianz Global Corporate and Specialty SE (AGCS), we are the global leader for insuring corporate and specialty risks in the Allianz Group. Whether it's aircraft, satellites, the world's biggest ships and tallest building, cyber-attacks or climate change impacts, Allianz Global Corporate and Specialty (AGCS) has the major risks covered when it comes to protecting businesses.

We are looking for a Account Technician (M/F/d), based in Madrid (Spain).

**Your Team**
Our team is committed to support the business by capturing and processing policy information; from submissions through to billing and collection. We pride ourselves on delivering excellent customer service and operational effectiveness for our clients.

**The Impact You Will Have**
Reporting to the Manager of Global Business Operations Spain, Operations (GBO), your primary responsibility will be to provide an efficient administrative and processing service to Underwriting, Accounts, Claims, Credit Control and our Brokers/Clients for our Marine and/or Aviation Lines of Business. Your responsibilities include reviewing and interpreting source underwriting materials to ensure all information is complete including broker presentation, slips, underwriting files and accounts.

**Some of your specific responsibilities could include**
- Handle accounts of medium complexity. Review and interpret source underwriting materials regarding completeness of required information - including broker presentation, slips, underwriting files and accounts / claims experience - and if required, escalation to UW in case of missing information.
- Using all relevant information to accurately and efficiently populate IT system(s) with new and renewed business. Invoice customers and produce all relevant documentation, e.g. policies, certificates, endorsements to broker (or client), co-insurers in a timely and accurate manner.
- Chase and reconcile premiums exploiting underwriting file and system entries in close collaboration with Credit Control. Liaise with brokers and/or Underwriters, to ensure timely premium payment.
- Manage own daily, weekly and monthly workflow to ensure key performance indicators and service standards are met. Adherence to risk management and compliance procedure.
- Develop effective working relationships with internal and external customers, including Underwriting, Accounts / Credit Control, Reinsurance Accounts and Brokers, attending relevant meetings, as required.
- Support UAT and other tasks such as ad-hoc request as required

**What You'll Bring to the Role**
- Experience in the insurance sector
- Alternatively, experience of administrative task in other businesses
- Preferable: Completion of a recognized insurance qualification (or equivalent in the Financial sector)
- Ability to continuously develop technical and systems knowledge, business and insurance understanding
- Basic understanding of relevant products, wordings, terms and conditions and coverages
- Basic understanding of policy administration life cycle, including information collection, policy insurance, premium bookings, credit control, cancellation
- Communication Skills - verbal / written communication and interpersonal skills
- Task Planning - time management skills and experience of scheduling tasks in accordance with daily review of priorities
- Fluent Spanish (native level) and English (working knowledge)

23084 | Customer Services & Claims | Professional | Allianz Global Corporate & Specialty | Full-Time | Permanent

**What's in it for you?**

**Let's care about everything that makes you, you**
We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

**Let's care for your financial wellbeing**
We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

**Let's care for your opportunities to progress**
From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

**Let's care for life's twists and turns**
From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

**Let's care for our society and our planet**
With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

**Care to join us?**

Allianz Global Corporate & Specialty (AGCS) is

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