Sales Support

hace 7 días

Madrid, España TÜV Rheinland Group A tiempo completo

**General information**:

- Location
- Madrid
- Type of contract
- Permanent
Full Time
- Occupational field
- Sales
- Job-ID
- 12075

**Job Summary**:
Supports sales staff with quote preparation, customer requests and inquiries, planning and scheduling of customer appointments. Supports sales staff (Field / Inside Sales) by performing administrative tasks in the sense of a back office.
- Supports with the preparation of quotations e.g. by gathering the necessary information and calculations for quotation creation.
- Supports the preparation of a 'Request for Quote' towards Commercial Sales Support.
- Gives first level support for sales-related inbound customer inquiries. Records, tracks and - if applicable - forwards (technical) customer inquiries to Field / Inside Sales or Commercial Sales Support.
- Follows up with customers (if delegated by Field / Inside Sales).
- Clarifies or forwards open issues from internal / external customers.
- Coordinates internal inquiries and acts as interface between Field / Inside Sales and other departments (operative or Service Functions, e.g. COP).
- Supports Field / Inside Sales staff with administrative tasks (e.g. SAP / office management like travel expense accounting, material orders).
- Schedules meetings with customers for field sales staff incl. travel bookings.
- Analyses data, conducts research, creations reports for the Field / Inside Sales staff; creates customer profiles.

LI-ES1

**Experience & Further Qualifications**:

- Fluent in area language.
- Hands-on mentality.
- Excellent time management and prioritization skills.
- Pronounced (self-)organization skills.
- Strong rhetorical skills over the phone.

**What can we offer to you?**:

- Hybrid working mode 70% office - 30% remote
- Stable job with permanent contract
- Training and development
- Negotiable salary package
- Flexible working hours
- Flexible remuneration package: meal card, transport card, company health insurance policy and childcare vouchers

**Location**:
Av de Burgos, 114 3ª Planta
28050 Madrid

**Company**:
As an international services group, we want to create a working environment in which all our employees feel secure and comfortable - an environment in which they enjoy giving their best with commitment. The key to this lies in an open, respectful cooperation across all countries, cultures and lifestyles. After all, around 20,000 employees at 500 locations around the globe provide more than 2,500 services. The results of their work can be seen everywhere: in tested elevators or rides, on certified toys or technical equipment, in our consultations or training sessions. No matter where - our international teams have been setting standards in terms of safety, quality and efficiency for many years.

**We value diversity - and take on responsibility**:
Our specialists appreciate this versatile portfolio, the exciting tasks and the value of their work for people, the environment and technology. And we value our specialists for their know-how and commitment, but also for their different personalities and careers. Combined with the professionalism and sense of responsibility of each individual, we create a culture of openness, growth and collegiality. We want to further strengthen this culture and consistently promote respect in our dealings with one another. Not only do we say that, we live that. We have committed ourselves to acting in accordance with the principles of the UN Global Compact initiative, to fighting corruption and to working for human rights, labour standards and environmental protection in our daily work. We are active in numerous networks and projects that stand for diversity and equality. In addition, we have developed a broad range of products and services that help to reconcile the professional and private worlds so that our employees can work in a healthy, motivated and optimal environment.

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