Customer Support Agent

hace 23 horas


Malaga, España David Kennedy Recruitment A tiempo completo

David Kennedy Recruitment is working with a leading BPO company which is looking to recruit an Dutch-speaking Customer Support Agent for their offices in Benalmádena.

Position: Customer Support Agent

Location: Benalmádena, Spain

Employment type: Full-time

Remuneration: Base salary

**DUTIES AND RESPONSIBILITIES**:

- Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
- Use cheat sheets, guides and protocols provided during the training
- Ensure customer satisfaction and provide professional customer support
- Identify when the issue should be re-assigned to another department
- Collaborate with other agents or teams in case of more complex cases
- Document each action taken in a CRM system in detail.

**REQUIREMENTS**:

- Native/fluent in Dutch, both oral and written. Fluent in English (at least B2 level)
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- A resourceful and stress-resilient personality that can adapt and remain calm in all situations
- Good listening skills and ability to empathize with others
- Ability to solve issues in a timely manner
- Ability to work independently while being a team player at the same time
- Ability to cover shift rotation and be on time at the office.

**BENEFITS**:

- Excellent remuneration package
- Be part of a dynamic and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Relocation support.


  • Customer Support Agent

    hace 7 meses


    Malaga, España JUJUR A tiempo completo

    Position: Dutch Customer Support Agent Location: Benalmádena, Spain Employment type: Full-time Remuneration: Base salary **DUTIES AND RESPONSIBILITIES**: - Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits - Use cheat sheets, guides and protocols provided during the...

  • Customer Support Agent

    hace 1 semana


    Malaga, España Brite A tiempo completo

    **About Brite** Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of instant pay-ins and instant payouts. With its technology built on Open Banking, Brite provides a convenient transaction experience for consumers and a risk-free payment process for merchants. Founded in Stockholm in 2019, Brite is committed to...

  • Customer Support Agent

    hace 7 meses


    Malaga, España Brite A tiempo completo

    **About Brite** Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of Instant Payments and Instant Payouts. We provide a convenient transaction experience for consumers and reduce the risk in the payment process for merchants. Founded in Stockholm in 2019, Brite is committed to providing the best possible payment...


  • Malaga, España KGR A tiempo completo

    We are recruiting for an international company a Danish speaking Customer agent **Missions**: - Communicate with customers through various channels - Make outbound calls/cold calling to B2C customers - Book meetings and sales through outbound calls - Collect essential client information and coordinate with other departments - Ensure clients receive the...


  • Malaga, España KGR A tiempo completo

    We are recruiting for an international company a Dutch speaking Customer agent **Missions**: - Communicate with customers through various channels - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests - Ensure clients receive the highest level of service at any moment...


  • Malaga, España KGR A tiempo completo

    We are recruiting for an international company a Dutch speaking Customer agent **Missions**: - Communicate with customers through various channels - Be the first point of contact, update contact information, collect invoice, pre-onboarding, booking information and related requests - Ensure clients receive the highest level of service at any moment...

  • Customer Support Agent

    hace 7 meses


    Malaga, España Brite A tiempo completo

    **About Brite** Brite Payments is a leading Open Banking-powered Account to Account (A2A) payment provider of Instant Payments and Instant Payouts. We provide a convenient transaction experience for consumers and reduce the risk in the payment process for merchants. Founded in Stockholm in 2019, Brite is committed to providing the best possible payment...


  • Malaga, España Recruit4Work S.L. A tiempo completo

    For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. Tasks **Requirements**: Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented; - You are computer...


  • Malaga, España Recruit4Work S.L. A tiempo completo

    Your role For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. Tasks Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented; - You are computer savvy; -...


  • Malaga, España Global Savings Group A tiempo completo

    Global Savings Group is Europe's largest and most trusted shopping rewards platform, empowering millions of people to make better purchase decisions. GSG values a culture of belonging, where you can join a talented team of 600+ people from more than 50 countries in 12 office locations. With us, you will reach millions of customers worldwide, connecting them...


  • Malaga, España Recruit4Work S.L. A tiempo completo

    Your role For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. Tareas **Requisitos**: Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented; - You are...


  • Malaga, España Recruit 4 work A tiempo completo

    **Your role** For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. **Profile** Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented; - You are...


  • Malaga, España Recruit 4 work A tiempo completo

    **Your role** For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. **Profile** Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented; - You are...


  • Malaga, España Global Career A tiempo completo

    Are you fluent in German (C1/C2 level) and proficient in English (B2 level)? Do you have a passion for providing outstanding customer service? Join our team in beautiful Malaga, Spain, as a German-speaking customer Service Agent! **Responsibilities**: - Resolve customer inquiries, issues, and concerns promptly and accurately. - Provide personalized...


  • Malaga, España Global Career A tiempo completo

    Are you a master of language, fluent in French at the accomplished C1/C2 level, and proficient in English at the B2 tier? Does your passion for exceptional customer service burn bright? Consider joining our esteemed team in the enchanting locale of Malaga, Spain, as a French-speaking Customer Service Agent. **Responsibilities**: - Resolve customer...


  • Malaga, España Recruit4Work S.L. A tiempo completo

    Your role For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. Tasks **Requirements**: Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented; - You are...


  • Malaga, España Recruit4Work S.L. A tiempo completo

    For one of the biggest Energy suppliers in The Netherlands we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. Tasks **Requirements**: Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented; - You are computer...


  • Malaga, España Recruit4.work A tiempo completo

    For an international company in Malaga we are looking for Customer Service Agents who speak either Flemish or Dutch with English. Profile Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented; - You can work and problem solve independently with a good...


  • Malaga, España Patrique Mercier Recruitment A tiempo completo

    Hey there! Are you fluent in Norwegian and passionate about providing top-notch customer service? If 'yes', we've got an amazing opportunity for you! We're on the hunt for a Norwegian Customer Support Representative to join our team in sunny Benalmádena!**Role Description**:As our Norwegian Customer Support Representative, you'll be the first point of...

  • Travel Booking Agent

    hace 7 meses


    Malaga, España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Danish-speaking Travel Booking Agent for their Benalmádena office. Position: Travel Booking Agent (Danish) Location: Málaga, Spain Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES** - Handle customer...