Program Assistant, School of Architecture

hace 7 meses

Madrid, España IE University A tiempo completo

Overview:
The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the programs (of a blended nature). He/she will work at the School of Architecture and Design, one of the 5 Schools of IE University, and will work with blended masters (involve face to face and remote Access to classes)

**Responsibilities**:
**Responsibilities**:

- Act as point of contact (coordination and constant communication) with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning ).
- Attend and support the students and professors on a daily basis, both f2f and online, this will include Saturday classes, every other month.
- Support in F2f periods travellling when necessary to locations where courses are imparted, such as Amsterdam
- Liaise and coordinate with other departments (Registrar, Planning ) on a wide range of administrative issues.
- Process internal expense reports.
- Compile and update databases with student information.
- Contribute to the preparation and edition of reports and presentations.
- Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IE departments).
- Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.

Qualifications:
**Qualifications**
- Bachelor’s Degree ideally in Architecture and Design related fields
- Bilingual in both English and Spanish, and good communication skills (verbal and written).
- A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
- Experience in the education sector and an in Learning Management Systems is a plus
- A good team player
- Proficiency in Microsoft Office (Word, Excel and Powerpoint).
- Curious, open to learn and with team-working skills.
- Strong desire to work in a multicultural environment.

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