Costumer Care Uk
hace 3 semanas
At Top Doctors we continue to grow
Would you like to join a company that has revolutionized the private medical sector and will soon be a world leader in the health sector? Top Doctors is a leading company in the identification of the best doctors and medical centers doctors and medical centers, currently operating in eight countries.
We are looking for a person to join the "Costumer care UK" team of Top Doctors, who has experience in accompanying, guiding and training other people.
**️** Role**:
- Accompany and mentor all new doctors during their membership with Top Doctors.
- Ensure physician profiles are complete according to client preferences, within our style and format.
- Motivate physicians to collaborate with the content team to create articles to be published on their Top Doctors profile.
- Conduct interviews with physicians on "hot topics" for patients, ensuring the creation of high quality video content for the profiles.
- Provide training on the technology tools and services we offer to members, and ensure that physicians use them correctly.
- Keeping physicians informed about their results and helping them improve them by using the tools and services available, including collaborating on content with the content team.
- Manage general physician complaints and inquiries.
**Minimum requirements**:
- Languages: English
- Previous experience in similar functions.
- Mastery of tools: Outlook, Dynamics, Zoom, Teams, Excel.
- Other skills required:
- Communication skills.
- Problem solving.
- Time management.
- Sales skills.
- Be a good person with a willingness to learn.
**What we offer**:
- Indefinite contract with 3 months probation.
- Schedule: Monday to Thursday 9-18:30h and Friday 9-15h.
- Fixed gross annual salary of 18,340 euros + commissions.
- Young and international working environment.
- Growing company with the possibility to grow professionally.
At TOP DOCTORS we are proud to create an inclusive work environment where we value and respect the diversity of all people. We firmly believe that this is the only way for the entire team to fully develop their talent and contribute to the success of our company. We are committed to adapting to your personal needs, so we encourage you to contact us if you need any type of adjustment, and we will help you to maximise your talent. We’re here for you
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