Help Desk Analyst
hace 4 meses
In a company that’s all about both people and software, it’s crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature’s Help Desk Team, you’ll solve issues related to our work tools, and you’ll get the chance to expand your IT and computer skills.
Your challenges and objectives
- Learn about our help desk processes
- Acquire a comprehensive knowledge about devices and hardware used at Avature and how they should be configured
- Gain autonomy and ownership when handling help desk issues
- Be customer service oriented towards internal clients
Your day-to-day activities
- Interact with fellow employees to troubleshoot their issues
- Prioritize requests for technical assistance
- Install, configure and upgrade desktop hardware and peripherals
- Maintain confidentiality and security regarding processes, storage and access
About you
- Passionate about technology.
- Fluent in written and spoken English.
- Windows, macOS and Ubuntu knowledge.
- Enthusiastic about assisting others with technical issues.
- Eager to learn in a fun and encouraging working environment.
- It’s a plus if you’ve recently graduated with a technology-related degree, such as IT engineering, systems engineering, or computer science.
- Linux/Unix knowledge is also appreciated.
About us
Avature is a market leading enterprise SaaS Solution provider for global talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments.
We design, build, implement, and support our product ourselves. With 26 releases a year and a strong commitment to innovation and quality engineering, our private cloud platform has become the product choice for the very large global organization.
At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We offer a career development program that supports continuous learning and thoughtful leadership, and that meaningfully impacts each individual’s professional trajectory.
What we offer
A fast-paced, energetic, and engaging environment.
Flexible hours.
Work remotely or come by the office as much as you want.
Four salary reviews per year.
Option to earn part of your salary in US dollars.
Three weeks vacations from the first year.
Four weeks paternity leave.
OSDE 310 health coverage (family plan).
Four days a year to attend events related to professional development.
End of year week off (December 26 to 31).
Internet service expenses.
Birthdays off.
An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.
-
Senior Help Desk Analyst
hace 1 semana
Málaga, España Avature A tiempo completoIn a company that's all about both people and software, it's crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature's Help Desk Team, you'll solve issues related to our work tools, and you'll get the chance to expand your IT and computer skills.Your...
-
Senior Help Desk Analyst
hace 1 semana
Málaga, España Avature A tiempo completoIn a company that’s all about both people and software, it’s crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature’s Help Desk Team, you’ll solve issues related to our work tools, and you’ll get the chance to expand your IT and computer...
-
Senior Help Desk Analyst
hace 2 semanas
Málaga, España Avature A tiempo completoIn a company that’s all about both people and software, it’s crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature’s Help Desk Team, you’ll solve issues related to our work tools, and you’ll get the chance to expand your IT and computer...
-
Buen Salario Senior Help Desk Analyst
hace 1 semana
Málaga, España Avature A tiempo completo.In a company that's all about both people and software, it's crucial to have all equipment up and running at all times, while ensuring the best service to employees who need them in their everyday work. As a part of Avature's Help Desk Team, you'll solve issues related to our work tools, and you'll get the chance to expand your IT and computer skills.Your...
-
Junior Service Desk Analyst
hace 4 meses
Málaga, Málaga provincia, España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Junior Service Desk Analyst** **Location: Ebury Malaga - 4 days in the office and 1 day from home office...
-
Senior Helpdesk Analyst
hace 2 meses
Málaga, España Digital Talent Agency A tiempo completoSenior Helpdesk Analyst & Team LeadZemsania está en búsqueda de un Senior Helpdesk Analyst & Team Lead con sólida experiencia en el área de soporte técnico y capacidades probadas para liderar un equipo de Help Desk desde su inicio.RequisitosExperiencia: Mínimo 4 años de experiencia en un rol de Help Desk y/o soporte técnico, con experiencia...
-
Senior Help Desk Technician
hace 7 meses
Alburquerque, Badajoz provincia, España Contact Government Services, LLC A tiempo completoSenior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States...
-
Junior Service Desk Analyst
hace 1 mes
Málaga, España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Junior Service Desk Analyst Location: Ebury Malaga - 4 days in the office and 1 day from home office working...
-
Service Desk Analyst
hace 3 meses
Málaga, España Lunik - Explorers At Work A tiempo completo.This position is open in Malaga ; you should be based here or willing to relocate and work in a Hybrid model.As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries. You will facilitate communication between users, engineers, and...
-
Service Desk Analyst
hace 1 mes
Málaga, España Lunik - Explorers At Work A tiempo completo.This position is open in Malaga ; you should be based here or willing to relocate and work in a Hybrid model. As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries. You will facilitate communication between users, engineers, and...
-
Service Desk Analyst
hace 3 meses
Málaga, España Lunik - Explorers At Work A tiempo completoThis position is open in Malaga; you should be based here or willing to relocate and work in a Hybrid model.As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries. You will facilitate communication between users, engineers, and other...
-
Service Desk Analyst
hace 3 meses
Málaga, España Lunik - Explorers At Work A tiempo completoThis position is open in Malaga ; you should be based here or willing to relocate and work in a Hybrid model.As a Service Desk Analyst, you will embody service excellence by delivering first-class support to users and acting as the initial point of contact for all service-related inquiries.You will facilitate communication between users, engineers, and other...
-
Junior It Service Desk Analyst
hace 4 semanas
Málaga, España buscojobs España A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Junior IT Service Desk AnalystLocation: Ebury Malaga - 4 days in the office and 1 day from home office working...
-
Junior It Service Desk Analyst
hace 1 mes
Málaga, España buscojobs España A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Junior IT Service Desk Analyst Location: Ebury Malaga - 4 days in the office and 1 day from home office...
-
Help Desk Team Member
hace 2 semanas
Málaga, Málaga, España Snaphunt A tiempo completoJob Summary">We are seeking a skilled Help Desk Team Member - Client Support Specialist to join our team. In this role, you will be responsible for handling inbound calls and emails, as well as live chat with customers.">Responsibilities">">Provide prompt, reliable, and accurate information to customers while maintaining effective communication during...
-
Service Desk Operations Specialist
hace 3 semanas
Málaga, Málaga, España Lunik - Explorers At Work A tiempo completoJob SummaryThis role is open in Malaga, Spain. As a Service Desk Analyst, you will deliver exceptional support to users and serve as the primary point of contact for all service-related inquiries.About UsLunik - Explorers At Work is a dynamic organization seeking an experienced professional to join our team.Salary & BenefitsWe offer a competitive salary,...
-
Senior Business Analyst
hace 4 meses
Málaga, Málaga provincia, España Ankix A tiempo completo**Oportunidade**: Ankix is a Portuguese Company specialized in technological skills that provides services in the areas of IT Outsourcing and Custom Software Development. Our positioning is characterized by the quality and innovation of the solutions we propose, as well as the dedication and orientation towards our consultants and clients, as well as their...
-
Application Support Analyst
hace 4 meses
Málaga, Málaga provincia, España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **Application Support Analyst** **Location: Ebury Malaga - 4 days in the office and 1 day from home office...
-
Recruiting Analyst
hace 4 meses
Málaga, Málaga provincia, España Globant A tiempo completoWe are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. Right now we are looking for a **Recruiting Analyst **to join our team at Globant! - You will get the chance to:_- Be responsible for...
-
IT Support Analyst
hace 4 meses
Málaga, Málaga provincia, España Ebury A tiempo completoEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. **IT Support Analyst / L1-L2** **Location: Ebury Malaga - 4 days in the office and 1 day from home office...