![Indicia Worldwide](https://media.trabajo.org/img/noimg.jpg)
Head of Production Management
hace 2 semanas
**About us**
Indicia Worldwide is an insight and technology-led communications agency with global production expertise.
**Why we exist**: we create new value
At Indicia Worldwide, our philosophy is one of ‘creating new value’. We create new value at every step of the journey that a brand takes to market, by driving an increase in marketing performance and reducing costs in marketing execution. For our clients and their customers, we are building mutually beneficial partnerships. We see this proposition, built around the perfect balance of efficiency and effectiveness, as pioneering, entrepreneurial and, above all else, sustainable.
Our substantial investment in our technology and data science capability, and resource, provide our differentiation in the marketplace. Data insight and marketing technology allow us to measure our work, evidencing ROI as the most critical metric in today’s environment.
We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance and efficiencies. We realise ROI for our clients by enabling them to deliver more engaging, cost-effective and sustainable customer experiences.
As a business we draw on a rich heritage from the worlds of print, creative production, retail, data, digital, tech and creative, bringing these disciplines together to support global brands with their omnichannel marketing activation needs.
We believe in what we do. We believe this proposition makes us unique. We can redefine the way marketing is activated for our clients across the globe. Now, and well into the future.
**The output**: Improved client performance by engaging consumers with brand ideas better, faster and more cost-effectively, across every step of a brand's journey to market.
**What you’ll do**:
The Production Services Centre is a hub of delivery excellence based in Madrid, formed by a multicultural team of production experts which delivers marketing materials across Europe. In a nutshell, the Production Center boosts business’s growth driving efficiencies & performance.
- **Vision**: The Head of Production Management sets the standard of production management to ensure the highest satisfaction of Indicia Worldwide’s clients.
- **Approach**: To establish excellence in production delivery through our values - Collaboration, Entrepreneurship, Pioneering and Accountability.
The Head of Production Management will establish and maintain a highly functional, united and integrated team of Team Leaders & Production Managers to serve a set of our clients across multiple geographies.
**Team management**:
- Developing and managing a strong team of Team Leaders
- Owning the full employee life cycle: recruitment; supervision; training and coaching; performance management; and behaviour - with the support of HR and Senior Management
- Overseeing the forecasting and analysis for resource planning for the team
- working through and resolving any capacity conflicts, using organisational prioritisation where necessary.
- Supporting the Team Leaders with their own people challenges - especially around workload management
**Production Management**:
- Acting as an escalation point for strategic sourcing and production issues
- Proactively identifying the issues and risks faced by the business, identifying the resolution and mitigating actions required, and escalating accordingly
- Creating & maintaining procedures and guidelines when and where necessary to foment best practices, operational excellence, quality and client satisfaction.
- Accountable for ensuring that the Production teams work accordingly to the highest quality standards:
- Executing sourcing and production activities in respective categories within defined SLAs with internal customers.
- Working proactively with internal clients to identify, forecast and optimise demand and standardize specifications to maximize savings.
- Leading price negotiations with suppliers to extract the maximum value on each operation.
**Communication and stakeholder management**:
- Ensuring stakeholders’ satisfaction through constant communication and other change management principles.
- Being open to stakeholder feedback and flexible to readjust plans.
- Preparing and deploying communication plans at different organizational levels.
**Strategic Programmes**:
- Working proactively with Operations and Client Services Leaders to identify, forecast and optimise our ways of working, especially when it comes to topics with a strong financial impact.
- Implementing and executing game-changing sourcing strategies across clients and markets (harmonisation, standardization, rate cards, order windows, etc.)
**What you'll bring**:
- As a highly skilled marketing production professional, the Head of Production Management will likely have over 10 years of sourcing and production management experience (Print/POSM/Promo)
- With str
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