Information Systems Assistant

hace 5 meses

Valencia, España United Nations A tiempo completo

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political missions, Agencies, Funds and Programmes of the UN system worldwide.

This position is located in the Platform Support Unit (PSU) within the Infrastructure Operations Section (IOS) of the Service for Geospatial, Information and Telecommunication Technologies (SGITT) at UNGSC, Valencia, Spain.

The incumbent will report to the Chief PSU or other designated officer.

**Responsibilities**:
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:

- Acts as focal point for receipt and processing of user requests.
- Maintains regular contact with users and technical staff in user offices and provides support as required.
- Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies.
- Supports operations on hybrid cloud services and on-prem infrastructure at data centres as well as overlay onto existing hosted server network.
- Contributes to develop scripts for operation process automation based on systems engineering and configuration management frameworks.
- Continually explores, evaluates and recommends advanced technologies to provide higher quality service, scalability and modern architectural standards.
- Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Assists with visualizations and updating information material such as web pages or brochures.
- Performs other related duties as required.

Competencies

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education
High school diploma or equivalent is required.

Job - Specific Qualification
Certification in ITIL is desirable.

Certification in Prince 2 Foundation is desirable.

Any Cloud certification is desirable.

Any Virtualization certification are desirable.

Work Experience

Experience with virtualization or containerization technologies in complex and multilocation environments is desirable.

Experience in managing virtual environments, monitoring tools and public cloud services is desirable.

Experience supporting multi location enterprise grade data centre is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.

Assessment

Special Notice

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.

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