Information Systems Assistant

hace 6 meses

Valencia, España United Nations A tiempo completo

The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political missions, Agencies, Funds and Programmes of the UN system worldwide.

This position is located in the Platform Support Unit (PSU) within the Infrastructure Operations Section (IOS) of the Service for Geospatial, Information and Telecommunication Technologies (SGITT) at UNGSC, Valencia (multiple positions).

The incumbent will report to the Chief PSU or designated officer.

**Responsibilities**:
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:

- Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
- Ensures the reliability and performance of hybrid cloud infrastructure by identifying and implementing automation opportunities, optimizing resource utilization, and integrating new services and features.
- Continually explores, evaluates and recommends advanced technologies to provide higher quality service, scalability and modern architectural standards.
- Acts as a technical focal point on hybrid cloud projects, including hands-on configuration of complex components.
- Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions.
- Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Assists with visualizations and updating information material such as web pages or brochures.
- Provides guidance to new/junior staff.
- Performs other duties as assigned.

Competencies

Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.

Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education
High school diploma or equivalent is required.

Job - Specific Qualification
Certification in ITIL is desirable.

Certification in Prince 2 Foundation is desirable.

Any Cloud Certification is desirable.

Any Virtualization certification is desirable.

Any Automation related certification is desirable.

Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.

Work Experience

Experience in managing ICT projects involving feasibility studies, systems analysis and project management, for the development and implementation of complex systems is required.

Experience with virtualization or containerization technologies in complex and multilocation environments is desirable.

Experience in managing virtual environments, monitoring tools and public cloud services is desirable.

Experience in data analytics or related area is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.

Assessment

Special Notice

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCE

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