Senior Manager, Ecft

hace 3 semanas

Barcelona, España Amazon Spain Fulfillment, S.L.U. A tiempo completo

University degree in management, technologies, logistics or similar.
- Senior operations team leadership experience (manufacturing, production or distribution environments), in a similar fast-paced environment.
- Demonstrate the ability to manage, motivate, and influence work behaviors through exceptional people skills and leadership.
- Ability to problem solve with strong analytical skills, end to end process management and track record of successfully delivering quantifiable results.
- Ability to partner and influence across cross-functional teams to deliver changes and improvements.
- Entrepreneurial mindset, with the tenacity to develop ideas independently.
- You are proficient in English (European Framework level C2)

As a Senior Operations Manager of Central Flow, you will have the opportunity to manage and develop a team of 200+ Managers and (PCS) Process Control Specialists who are tasked with the most analytical and impactful function of running Outbound Flow for Fulfillment Centers across Amazon.

Key job responsibilities
- Deliver a flawless service to both internal and external customers through understanding their core needs and measuring operating effectiveness with Key Performance Metrics.
- Through your team of Operations Managers and partner SMEs and BI-Analysts, lead the development and implementation of EU process standards to drive continuous improvement for new and existing FCs.
- Mentor and support development for Central Flow leaders and specialists, driving programs that are inclusive and engaging for the full organization.
- Support real-time problem solving for FCs requiring support and data analysis and action planning for weekly business reviews.
- Development of global partnerships to ensure worldwide alignment on process best practices, lessons learned, and forward looking roadmaps.
- Independently manage a portfolio of large projects and programs from concept to full implementation, including business critical needs like recruiting, on boarding, and training.
- Partner with program and tech teams to assist with scoping, design and integration of technology changes in Fulfillment Centers across EU.

Barcelona, ESP
- Degree in Engineering, Operations, or Supply Chain is a plus.
- Ability to thrive in an ambiguous environment.
- Adept at analytical work and the ability to motivate others in a deadline-driven environment
- Practiced working knowledge of Six Sigma tools (preferred Black Belt qualified) and Lean techniques.
- Solid Operation Background.

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