Desktop Deployment/packaging L2 Engineer

hace 2 semanas


Madrid, España Talan A tiempo completo

**A propos de Talan**

For more than 15 years, Talan Group has been advising companies and administrations, supporting them and implementing their transformation projects in Europe, America, Africa and Asia.

Our main goal is to support organizations in their journey to the future. In Talan Spain we make it real through digital transformation

We put people at the center, and we rely on collective intelligence, diversity, pragmatism and agility. We believe in environments based on trust, excellence, collaboration, flexibility and respect.

In addition, we lean on cultural, business, Agile and technological transformation through Artificial Intelligence, Big Data, Blockchain and RPAs.

At Talan we are looking for people like you: innovative, talented and eager to improve every day in our environment

**Why Talan?**

Would you like to support organizations in their journey to the future? In Talan Spain we make it real through digital transformation.

We put people at the center, and we lean on collective intelligence, diversity, pragmatism and agility. We believe in environment based on trust, excellence, collaboration, flexibility and respect.

In addition, we lean on cultural, business, Agile and technological transformation through Artificial Intelligence, Big Data, Blockchain and RPAs.
- Servers Monitoring, Production Operations and Health Check
- Responsible for configuration, implementation, troubleshooting and maintenance of OS build process for endpoints including laptops, desktops and virtual clients before escalation to L3 Teams
- Create and update global documentation and document relevant systems
- Server distribution monitoring
- Distribution Points creation and content update
- Investigating ongoing problems and providing root cause analysis for both performance and stability issues and escalation to L3 teams
- Other duties as assigned by L3 Infrastructure team
- Perform an assessment of Security Patching to determine priority and scope of deployment
- Engage with Service Desk and other L2 teams if an update is considered to affect the productionpopulation
- Validation of all deployment, including security patching
- Communicate to Support teams and Business of any issues with infrastructure
- Responsible for Windows 10 upgrade deployment
- Create and update internal documentation (processes, technical )
- Remediation of Security Patching
- Windows 10 Operating system configuration and support
- SCCM CB strong knowledge
- General troubleshooting & logs management (Server and Client)
- Working closely with the relevant technology teams to guarantee service stability
- SQL and WMI good knowledge
- Skills in reporting to show compliance and health status
- Document care to ensure that papers are maintained and updated to a high standard
- Skills in monitoring critical and core services to ensure accurate visibility of issues and potential problems
- Manage integrations with other toolsets such as ITSM, Software Asset Management and VulnerabilityManagement
- Advanced analytical, troubleshooting, and problem-solving abilities
- 5+ years’ experience in a similar environment. Multinational + 10000 users at least.
- ITIL Foundation knowledge
- Fluent in English (read/write/speak) - Interview will be fully in English



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