Global Project Manager with German Language
hace 2 semanas
Project Overview:
Let’s connect people globally With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications
Our client is a provider of broadband, landline, and mobile telecommunications in Germany and Spain, one of the top players in the EU telcom market.
- Рекрутерка- Віолетта Хариш**Responsibilities**:
Our client expects for its Global Project Managers (GPM) to have a deep project management skills related to our customer project portfolio and the operations of its services. The individual will need to be an effective leader and team player, with strong influencing and relationship management skills with a customer centric approach. As a Global Project Manager for the client In-House, you will responsible for delivering a world class experience to Key client's In-House Accounts acting as a single point of contact during service implementation and transition to operational mode and supporting on an ongoing perspective the operations of the services provided to each account. This will require end-to-end accountability for fulfillment of all customers’ contractual obligations, including full service transitioning, acceptance and associated invoicing.
- Project managing provisioning and implementation of projects according to Client's PMO standards, including preparing provisioning and implementation plans in conjunction with local service providers and third party suppliers and customers.
- Act a single point of contact (SPOC) between customer and our client in reference to the implementation of the contracted services.
- Develop provisioning and transitioning project plans which will be frequently and consistently communicated with the customer. Follow our Client's PMO standards and guidelines.
- Lead project implementation organizing and integrating all internal Telefonica teams involved in service delivery.
- Complete projects on-time and on-budget.
- Foster and promote teamwork and group integration.
- Act consistently and proactively towards the successful delivery of services. In the event that complications arise, the individual is responsible for evaluating options and workarounds in order to avoid schedule and budget deviations.
- During all phases of project implementation, the individual is expected to remain as a Single Point of Contact (SPOC) between our Client and the customer. In addition the individual will be invited to participate in Pre-Sales negotiations prior to contract signature with end-customers in order to obtain a full grasp of the project expectations.
- Assemble and lead multi-national project team organizations to ensure that project timelines are met according to contract and customer requirements.
- Telefonica GPM will strive to comply with PMI standards in managing all types of projects: Internal and External.
- Ensure that all projects have a well-documented project plan according to company’s PMO process and procedures including the fulfillment of internal ordering systems and project control tools during the different project implementation phases. Contribute and support the PMO by adhering to its guidelines and undertaking process improvement projects as assigned by your supervisor.
- Maintain Project Plan Dates measured against baseline.
- Report to management the evolution of the project deployment of a weekly basis.
- Responsible for service transitioning to operational mode. Manage appropriate handoff to Service Management once services have been fully accepted by the customer.
- Establish a migration / testing plan for systems or environment with the Client; coordinate, when applicable, with the different client's organizations involved, the turn-up, activation, testing and delivery of service.
- Ensuring that all project documentation is complete and accurate in order to support the service management of the accounts including, Billing, Incident and Problem Management and Monitoring and fulfillment of contractual obligations.
- The Global Project Manager (GPM) is expected to constantly provide recommendations and foster continual service improvement.
**Requirements**:
- Strong management skills and able to work in matrix type management organization.
- Strong project management skills. PMP certification will be considered as a strong plus.
- ITIL certifications will be considered a strong plus.
- Engineering, Information Technologies or Business-related qualifications are essential qualifications.
- Proven organizational skills and able to work under pressure.
- Strong communication and presentation skills and the ability to communicate with customers and company’s at executive levels.
- Minimum 5-8 year of experience in managing large projects in Hosting/Managed environments.
- Team player and customer oriented.
- Results oriented and familiar with managing key performance indicators.
- Strong
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