Senior Parts Marketing Consultant
hace 7 meses
**Career Area**:Marketing / Sales / Product Support**:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**JOB PURPOSE**:
**JOB RELATED STATISTICS**:
Geographical Responsibility: Global focused
Primary Interfaces: Parts Product Groups, Corporate Parts & Service Marketing Groups, Regional Parts & Service Marketing Groups, Regional District Offices, Industry Groups, Dealers, and direct customer interface.
**JOB DUTIES**:
The individual must present leadership skills and the ability to sell ideas that are fully developed. Must communicate effectively across product, industry, dealer and/or customer audiences to gain understanding and acceptance of ideas and recommendations. Proven leadership in innovation of new or improved ideas/processes is key to this role, along with the execution to the market.
**Duties may include**:
- Lead teams and training for specific projects and/or purpose
- Mentor team members within broader Global Service Organization
- Drive services growth through leveraging quoting services
- Gathering and providing VOC and VOD to the engineering, manufacturing, purchasing, pricing, and logistics teams
- Developing, Coordinating and Presenting Training materials to various audiences
- Works along with senior management in planning major programs and objectives for the Division
- Partner with industry groups to align strategies
Must have ability to work with people from many different backgrounds and cultures, internally and externally, with the appropriate influence and ability to resolve differences. Good human relations skills are required to develop a collaborative, cooperative work relationship with others inside and outside the business unit. Generally requires travel to understand worldwide business conditions.
**REQUIRED QUALIFICATIONS**:
- College degree or equivalent experience at Caterpillar in aftermarket product support.
- 5-7 years of specific industry, product and/or field experience. Or equivalent experience
- Ability to deal with sensitive issues, mentor, and coach, and/or persuade others on new methods of utilizing service data, new technology and distribution methods.
- Self-starter and team player
- Strong communication, presentation, and training skills
- Accomplished in the use of business tools for communicating ideas
- Previous experience working with Caterpillar dealers
**DESIRED QUALIFICATIONS**:
- Understanding of standard jobs, component service strategies and machine lifecycle management
- Cat product family knowledge
- Working knowledge of Caterpillar Aftermarket and Dealer Network
- Cat systems knowledge: SIS, SOC, Builder G3, Cat Calculator Web or other service data authoring and quoting tools
- Experience working with Caterpillar Service data
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Submit your information to our Talent Network here.
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