Claims Operations Analyst
hace 2 meses
Tokio Marine HCC (TMHCC) is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, Ireland, and other exciting locations. With the strength and stability that comes from being a member of the Tokio Marine group, and more than forty years of growth, profitability, and stability, we offer important insurance products that most people don’t even know exist.
Just as we invest in our company, we invest in our employees’ careers. We provide our employees a collaborative and rewarding environment within which to gain the knowledge, skills, and experience that lead to a rewarding career. Our products allow our customers to take on opportunity with confidence. In turn, our competitive salaries, attractive benefits, and potential for career growth allow you to take on opportunity with confidence.
**Claims Operations Analyst**
**Description**:
As a Claims Operations Analyst, based in our Barcelona office you will be employed by our legal entity **Tokio Marine Europe S.A. Sucursal en España** and that trades under the Tokio Marine HCC name. You will directly report to the TME Claims Operations Coordinator.
**Responsibilities**:
- Produce and maintain Claims function documents to enhance data quality, presentation and storage.
- Provide support to the TME Claims Operations Coordinator on the issuing of reports and gathering of information.
- Gain an in-dept knowledge of all systems and tools used by the function (cross-operational) to be the go-to person for issues solving.
- Identify potential process improvements and make recommendations to Operations Coordinator.
- Collaborate on function and company projects.
- Assist in implementing new procedures, system changes and reports.
- Organize, prioritize and manage workflow to meet individual requirements.
- Diligently adhere to the best practices for claims processes and protocols.
**Requirements**:
- Full time
- Fluent in English (high level) a must. Other languages a plus.
- 2 years of prior experience in similar position, background in claim handling a plus.
- High proficiency in the use of Microsoft office tools, particularly MS Excel.
- Eager to learn new technologies, fearless about changes.
**Profile**:
- Excellent attention to detail, with a high level of accuracy.
- Productivity and outcome focused.
- Analytical Skills for problem solving and data analysis.
- Very organized.
- Time and workload management.
- Self-starter, pro-active.
**#LI-AC1
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