Business Process Engineering Manager Solutions
hace 3 meses
**Excited to grow your career?
**BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.
**Learn more about the area:
**Business Process Engineering (BPE) se ocupa de la definición e implantación de proyectos de relevancia estratégica para el Grupo y para el Área de Engineering, orientados fundamentalmente a la transformación de procesos que promuevan la excelencia operativa.
El Senior Manager contribuirá a implementar mejoras en procesos de distinta índole y que tengan un impacto relevante en métricas e indicadores de productividad / eficiencia, de control interno y de mejora en la experiência de nuestros clientes internos y externos.
**About the job**:
**Principales responsabilidades**
- **Participar en la definición e implantación de proyectos estratégicos, priorizados conjuntamente dentro de la agenda estratégica de Engineering y de las diferentes Unidades del Grupo, que busquen la transformación de sus procesos y operaciones **;**
- **Participar en la coordinación y ejecución del despliegue en los diferentes países y áreas afectadas de los planes de acción derivados de los proyectos de transformación que se desarrollen dentro de Engineering, de acuerdo a los planteamientos estratégicos establecidos por el Área;**
- **Identificar oportunidades de mejora en las diferentes fases y etapas de aquellos procesos que tienen un impacto relevante en la experiência de los clientes, en la productividad de los equipos y en los esquemas de control que el Grupo ha definido;**
- **Elaborar propuestas de mejora de procesos de diferentes ámbitos, a través de la aplicación de un enfoque estructurado y metodológico que permita orientar los esfuerzos de la organización hacia la consecución de los objetivos definidos;**
- **Coordinar la configuración de esfuerzos multidisciplinarios y en múltiples geografías, para la definición y ejecución de Programas y Proyectos, orientados a la transformación de procesos estratégicos en el Grupo y en Engineering;**
- **Contribuir y participar en la definición de la agenda estratégica de Engineering y del Grupo, a través de la identificación de oportunidades que permitan mejorar estructuralmente, aquellos procesos que mayor relevancia representen para el Grupo;**
- **Dar apoyo en asegurar el alineamiento estratégico de la Unidad y en la identificación de oportunidades que permitan mejorar estructuralmente aquellos procesos que mayor relevancia representen para el Grupo.**
**Habilidades y perfil requeridos**:
**Experiência profesional en**:
- **Gestión y ejecución de proyectos de transformación, orientados a la optimización y mejora de procesos;**
- **Reingeniería y automatización de procesos de cualquier ámbito, preferentemente dentro de la industria financiera;**
- **Elaboración de planteamientos estructurales que permitan alcanzar los objetivos estratégicos definidos en la agenda de la organización;**
- **Conocimientos de gestión y seguimiento de KPIs;**
- **Trabajar en equipos multidisciplinares para el desarrollo de proyectos o programas con múltiples dimensiones y con aplicación o implementación en diferentes áreas o geografías;**
- **Aplicación de metodologías agile, lean, entre otras, para el desarrollo, ejecución y seguimiento de proyectos orientados a la transformación de procesos.**
**Skills requeridos**
- **Contribución a la ejecución de proyectos, desde su definición conceptual y estructurada, hasta la implantación y seguimiento de los mismos;**
- **Conocimiento en la aplicación de técnicas y metodologías de reingeniería de procesos**
- **Capacidad para elaborar planteamientos y propuestas estructurales para la resolución de problemas complejos;**
- **Habilidades de liderazgo y capacidad de influencia con los equipos multidisciplinarios y en las diferentes geografías con los que se tiene relación**
- **Capacidad para sintetizar y transmitir los conceptos e ideas más relevantes tanto a los stakeholders, como a los equipos de trabajo, globales y locales;**
- **Capacidad para relacionarse con los diferentes stakeholders de los cuales dependemos para lograr la consecución de los objetivos del área y del Grupo;**
- **Pensamiento crítico y aproximaciones prácticas para la identificación y solución de problemas.
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