Product Operations

hace 3 semanas


Madrid, España The Wise Seeker Services A tiempo completo

Como Product Operations te encargarás de mejorar la eficacia y la calidad de las operaciones y del producto. Trabajarás con cliente final en la gestión de pilotos, así como con el equipo de desarrollo de producto para "construir el producto digital correctamente".

**Requisitos**:

- Formación en Administración de Empresas, Economía, Psicología o similares.
- Gestión de clientes.
- Experiência con Power BI, principalmente visualización y reporte de datos.
- B2 Inglés.

Funciones:

- Mejorar la eficacia de las operaciones.
- Mejorar el control de los níveles de servicio y la calidad.
- Identificar las necesidades del cliente y los objetivos empresariales más importantes que cumplirá nuestra plataforma.
- Establecer acuerdos de nível de servicio para las aplicaciones de usuario y para los servicios que se prestan.
- Trabajar mano a mano con el equipo de desarrollo para mejorar la funcionalidad y calidad del producto.
- Reporte y visualización de datos de los diferentes proyectos / pilotos.


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