Spanish-speaking Customer Service

hace 7 meses

Barcelona, España Webhelp A tiempo completo

**Customer Service/Support**

**Location**
- Barcelona, Spain**Language**
- Spanish***

**Description**:
In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is on-site in our facility in Madrid and provides service support and resolution of routine problems regarding client's products and/or services.

**Reimagine your career**

Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year.

We’re on the lookout for We are looking for a **Spanish-speaking Customer Service Representative (On-site)** to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.

**Career growth and personal development**

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

We are looking for a **Spanish-speaking Customer Service (On-site) **to join one of our exciting projects.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

**Your benefits**:

- Full time 39 hours/week temporary contract: Monday to Friday 9:00 to 18:00
- Competitive salary and performance bonus
- Great office location in Barcelona
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses

**What you'll experience with us**:
As a **Customer Service** in our team, you will:

- Provide support to the end-clients by showing great reactivity in solving accounting related questions
- Educate users on how to manage their business better
- Work cross-functionally with the Sales and the Product teams
- Ensure that best in class service is given to customers
- Work with multiple teams on a regular basis and will help to build the Customer Success “brand” across the entire organization

**We'll be a great match if you**:

- Have a proficient or bilingual level of Spanish and advanced English
- Have strong communication and customer care skills
- Come with strong accounting skills and knowledge
- Possess good disposition to work in a customer service environment

**It would be a plus if you**:

- Hold a bachelor’s degree in business administration or similar
- Have experience in Customer Support for a Fintech
- Possess experience in accounting

**Reimagine the best version of you**

**Concentrix is an equal opportunity employer

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