Customer Service Representative

hace 2 meses

Barcelona, España Cataloxy A tiempo completo

Ofertas de empleo Customer Service Representative (Spanish-Speaking) On site BR02 Salario: de 18€ por año
Publicada: 31.10.2024. Actual hasta: 23.11.2024
Customer Service Representative (Spanish-Speaking) On site BR02, Barcelona Experience the power of a game - changing career
Are you looking for what's next? We're a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-Site) , you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
What you will do in this role
Take incoming contacts (via telephone and email) and solve users' demands
Log call details onto call management systems and provide response and resolution within SLA
Maintain service and product knowledge and expertise associated with applications specific to individual clients
Understand the customer profile and maintain appropriate communication in relation to it
Ensure contractual SLA is maintained
Act as a Brand Ambassador for the company and their products
Your qualifications
Proficient or bilingual in Spanish and advanced in English
Good disposition to work in a customer service environment and teamwork skills
Customer care skills - ability to listen to and understand the customers' needs
Ability to take ownership of, and progress calls to resolution or to escalate calls
Initiative and availability to receive training and adaptation skills
Proven expertise in client services regarding fashion or boutique experience
Interest and passion for fashion as well as knowledge of the latest fashion trends
Proven expertise in E-commerce client service (after purchase)
Knowledge of emotional intelligence that allows the agent to identify a customer's problem and solve it in an empathetic way
Proven expertise in Payment Method platforms
Knowledge in CRM software
What's in it for you
Full-time 39 hours/week Temporary contract: Mon-Fri 9-17H Sundays alternated
Salary 18.400 euros gross/year + up to 1.200 euros gross/year in bonus
Central location in Barcelona
Bring-a-friend (referral) bonus opportunities
Full paid training on the company and the project you'll be working on
Career development programs and specialized courses
Experience the best version of you
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.

#J-18808-Ljbffr

  • Customer Service Representative ..

    hace 3 meses

    Barcelona, España AMSpace Recruitment Consultancy A tiempo completo

    **Job Title**: Customer Service Representative (German-speaking) **Location**: Hybrid (Project: Bose, based in Barcelona) **Contract Type**: Indefinite, Full-time **Shift Details**: Monday to Friday, 9:00 AM - 6:00 PM **Salary**: €18,776 annually + €1,920 in benefits **Overview**: Join our esteemed project, supporting a leading brand in audio...

  • Customer Service Representative

    hace 1 semana

    Barcelona, España Ineos Composites A tiempo completo

    INEOS Composites Hispania S.L. Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance. On our team people are acknowledged for embracing new ideas that help create real value for...

  • Customer Service Representative

    hace 7 días

    Barcelona, España Ineos Composites A tiempo completo

    INEOS Composites Hispania S.L. Are you interested in joining a winning team? A team whose employees are empowered to make a difference? Our culture is one of honesty, integrity and transparency with an emphasis on safety, health and environmental performance. On our team people are acknowledged for embracing new ideas that help create real value for...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, España Au00 Agilent Technologies Australia Pty Ltd A tiempo completo

    .Customer Service Representative page is loaded Customer Service Representative Apply locations Spain-Barcelona time type Full time posted on Posted 3 Days Ago job requisition id 4030251 Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide...

  • Customer Service Representative

    hace 7 meses

    Barcelona, España Page Personnel España A tiempo completo

    Garantizar un servicio eficaz para los clientes asignados. - Gestión de solicitudes compra y órdenes de los clientes. - Recibir y procesar consultas y dudas de clientes. ¿Tienes experiência como Customer Service?|¿Te gustaría trabajar en una gran multinacional americana? - Experiência mínima de 2 años en una posición similar. - Conocimiento de...

  • Customer Service Representative

    hace 2 semanas

    Barcelona, España Au00 Agilent Technologies Australia Pty Ltd A tiempo completo

    .Customer Service Representative page is loadedCustomer Service Representative Apply locations Spain-Barcelona time type Full time posted on Posted 3 Days Ago job requisition id 4030251Job Description Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with...

  • Customer Service Representative

    hace 5 horas

    Barcelona, España Ineos Composites A tiempo completo

    INEOS Composites Hispania S.L. Are you interested in joining a winning team? A team whose employees are empowered to make a difference.? Our culture is one of honesty, integrity, and transparency with an emphasis on safety, health, and environmental performance. On our team people are acknowledged for embracing new ideas that help create real value for...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Cpm International A tiempo completo

    Job OverviewCPC International, a global leader in customer service solutions, is seeking an exceptional Customer Service Representative to join our team. As a key member of our EMEA operations, you will play a crucial role in delivering world-class support to our international clients.

  • Customer Service Representative

    hace 2 semanas

    Barcelona, España Au00 Agilent Technologies Australia Pty Ltd A tiempo completo

    .Customer Service Representative page is loadedCustomer Service RepresentativeApply locations Spain-Barcelona time type Full time posted on Posted 3 Days Ago job requisition id 4030251Job DescriptionAgilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with...

  • Customer Service Representative

    hace 2 meses

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers. As a customer service representative, you are the first point of contact for...

  • Customer Service Representative

    hace 2 meses

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Service Representative

    hace 7 meses

    Barcelona, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Barcelona, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in **Barcelona** and provides service support and resolution of routine problems...

  • Customer Service Representative

    hace 3 semanas

    Barcelona, Barcelona, España Blu Selection A tiempo completo

    We're seeking a skilled Customer Service Representative to join our team in Tavros, Athens. As a Customer Service Representative, you'll be responsible for delivering exceptional customer experiences through prompt responses to incoming queries and resolving issues efficiently.About the JobThis is an exciting opportunity to combine professional growth with...

  • Customer Service Representative

    hace 2 meses

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer Service Representative

    hace 2 meses

    Barcelona, España Van den Bosch A tiempo completo

    Barcelona (ES) - fulltime site.employment_type_full_time - secondary vocational education - We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues), and the external...

  • Customer service representative

    hace 1 mes

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers.As a customer service representative, you are the first point of contact for your...

  • Customer service representative

    hace 2 meses

    Barcelona, España Vandenbosch A tiempo completo

    We are currently looking for a proactive customer service representative for our location in Barcelona, Spain. In this position, you will be responsible for your own customer base. You are the main link between the internal customers (your colleagues) and the external customers. As a customer service representative, you are the first point of contact for...

  • Customer Service Representative

    hace 2 meses

    Barcelona, España Recruitment Apple Lovers A tiempo completo

    We are currently seeking a Customer Support Representative to join our Spanish team. Details: - **Position**: Customer Service Representative - **Location**: Barcelona, Spain - **Employment Type**: Full-time - **Work Model**: On-site **Duties and Responsibilities**: - Log call details onto case management systems and provide response and resolution...

  • Customer Service Representative

    hace 5 meses

    Barcelona, España Carburos Metálicos A tiempo completo

    Descripción del puesto de trabajo y cualificación necesariaEn Carburos Metálicos, grupo Air Products, nuestro mayor propósito es reimaginar que es posible y reunir a las personas que colaboren e innoven para ofrecer soluciones a los mayores retos energéticos y medioambientales.Actualmente buscamos incorporar un/a Customer Service Representative a...

  • Customer Service Representative

    hace 6 días

    Barcelona, España Recruitment Apple Lovers A tiempo completo

    Recruitment Apple Lovers is a leading recruitment agency based in Portugal.We specialize in connecting top talent with innovative companies in various industries.Our team is dedicated to finding the best candidates for our clients and providing exceptional service.We are currently seeking a Customer Support Representative to join our Spanish team.The ideal...