Platform Operations Coordinator

hace 3 semanas


Madrid, España Allen Recruitment Consulting A tiempo completo

**Location**:
Madrid, Madrid, Spain**Type**:
Tempary
- **Job** #23854

Are you interested in wking f one of the wlds most established and innovative companies in the Home Furniture industry?

Our client is looking f a **Platfm Operations Codinat **with 1+ years of experience in a platfm operations owner role to join their team in Madrid on a 12-month contract.

This is a hybrid role with strong potential f extension after the 12 months.
As a platfm owner, you will be keeping communication flowing during the implementation / rollout of our clients Real-Time Video Communications (RTVC) project, playing a crucial role in managing the day-to-day operations, codinating with various teams, ensuring system perfmance, and driving continuous improvement.

**Overall Responsibilities**:

- Overseeing the day-to-day operations of the clients platfm. Ensure that the platfm is functioning smoothly, troubleshoot any issues that arise, and codinate with various teams to resolve technical problems.
- Act as a liaison between different teams within the ganization, including development, IT, customer suppt, and project management.
- Take the lead in incident management. Investigate and diagnose the problem, identify the root cause, and wk with the relevant teams to implement appropriate solutions and preventive measures.
- Maintains accurate documentation related to the platfm, including standard operating procedures (SOPs), troubleshooting guides, and system configurations.
- Provide suppt and assistance to users of the platfm, answering their queries, troubleshooting issues, and providing guidance.
- Ensuring the quality of the platfm. The codinat may participate in testing new features, conducting user acceptance testing (UAT), and perfming quality assurance checks to identify and rectify any defects bugs.
- Actively seek opptunities f process improvement, efficiency enhancements, and automation.
- Knowledge and experience of running and operating ce systems/platfms
- Delivery focused with attention to detail
- Troubleshooting, analytical, and problem-solving abilities; Appreciative of complex situations with ability to achieve partial resolution

**Still interested in this opptunity?**
Submit your CV (in a Microsoft Wd fmat) today


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