Digital Patient Solutions System Owner

hace 2 semanas


Barcelona, España AstraZeneca A tiempo completo

Global Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the BioPharmaceuticals R&D organisation, owning and providing industry leading technology and services on behalf of Clinical Operations and its internal and external Partnerships.

The** Digital Patient Solutions System Owner** (SO) is a member of Global Clinical Solutions, Business Technology Solutions (BTS) department and is end-to-end accountable for the leadership, lifecycle management and continuous improvement of Digital Patient Solutions (DPS) systems including **eCOA, Spirometry and Cardiac Safety**.

The System Owner works closely with vendor(s) if applicable, R&D IT (Information Technology), Functional Process Owners, Business Process Management Office (BPMO), internal and external customers and stakeholders to ensure customer needs are met and to enable optimal end-to-end delivery of clinical studies. Responsible for the identification, definition and delivery of improvements in end-to-end clinical study delivery, utilising tools and techniques to achieve continuous improvement and value creation (i.e. Lean Six Sigma).

The SO ensures that the System meets ICH/GxP requirements and aligns with industry direction, standards, and best practices.

The System Owner represents the business interests in strategy discussions and provides strategic advice to the Governance team in securing long-term business success of their assigned system(s). Reviews and approves (if acceptable) identified system risks and mitigations. Controls and prioritizes all business requests, such as those for feature enhancements, ensuring prioritization takes place so resources (staff, vendor budget) are spent on value-add activities. Accountable for communication to key stakeholders and the business regarding the system (major incidents, new releases, etc.)

All System Owners will lead and manage improvement projects as needed, and will contribute to functional, regional and or global initiatives.

**Typical Accountabilities**

**1) System Ownership**:
As the allocated owner for a specific clinical computerized system:

- Accountable for the design, development, implementation, maintenance, continuous improvement and ongoing customer support for the allocated area
- Accountable for lifecycle management of all procedural or system documents within the allocated area, and for ensuring compliance with applicable industry regulations and AstraZeneca Global and Local Policies
- Plans and prioritizes product feature backlog and development for the product
- Defines system vision, road-map and growth opportunities
- Researches and analyses the business context, the users, and the roadmap for the assigned system
- Accountable for the effective and timely communication of information, and for the development and delivery of high-quality training materials for the allocated area
- Responsible to partner with and for providing leadership to service delivery teams within the given area.
- Engage and influence internal and external key stakeholders to drive the strategy, development and continuous improvement within the given area.
- Ensure customer requirements are understood, critically evaluated, prioritised and addressed within the given area. Work with GCS Leadership and Clinical Operations Leadership to prioritise the needs and resources needed to deliver these requirements, and supply feedback and clear rationale for any areas that will not be addressed.
- Member of Operational Governance Teams relating to the given area
- Responsible for monitoring performance of the assign system. Define, track and monitor key performance indicators and use these data to inform choice of process and system improvements and input to cross-functional improvements, working in collaboration with GCS Leadership
- Support audit and regulatory inspection planning, preparation and conduct. Responsible for the delivery of Corrective and Preventive Actions to time and quality, and for acting on data or trends identified through the Quality & Risk Management process. Escalate risks and issues to GCS Leadership as needed.
- Actively look for and promote creative and innovative ideas to drive performance and bring innovative solutions to customers.

**2) Customer Service and Support**:
As the primary point of contact for Clinical Operations GCS processes, technology and services within a Study Team:

- Understands the processes, technology and services the study team relies on, their needs and pain points. Uses this knowledge to supply advice and guidance, removes barriers, supplies solutions and finds opportunities for improvement.
- Ensures the effective resolution of process, technology and service risks and issues that impede the Study Teams progress and effective delivery. Identifies and engages with the right process, technology and service experts, and expertly utilises escalation routes and governance bodies to gain traction and deliver rapid solutions
- Shar



  • Barcelona, España AstraZeneca A tiempo completo

    Global Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the BioPharmaceuticals R&D organisation, owning and providing industry leading technology and services on behalf of Clinical Operations and its internal and external Partnerships. The** Digital Patient Solutions System Owner** (SO) is a member of Global Clinical...


  • Barcelona, España AstraZeneca A tiempo completo

    AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. The Digital Health R&D Recruitment team enables better patient...


  • Barcelona, España AstraZeneca A tiempo completo

    Global Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the BioPharmaceuticals R&D organisation, owning and providing industry leading technology and services on behalf of Clinical Operations and its internal and external Partnerships. The** Medical Imaging System Owner** (SO) is a member of Global Clinical Solutions,...

  • Digital -Product Owner

    hace 5 días


    Barcelona, España Banco Sabadell A tiempo completo

    ¿Qué estamos buscando Desde el Banco Sabadell nos encontramos buscando un/una Producto Owner, especialista en producto y servicios Digitales, para incorporarse a nuestra unidad de Productos Empresas. Hablemos del proyecto... Misión La misión del Product Owner - Digital será la de un experto en productos y servicios bancarios digitales que debe dar...

  • Digital -Product Owner

    hace 6 días


    Barcelona, España BANCO SABADELL A tiempo completo

    ¿Qué estamos buscando Desde el Banco Sabadell nos encontramos buscando un/una Producto Owner, especialista en producto y servicios Digitales, para incorporarse a nuestra unidad de Productos Empresas. Hablemos del proyecto... Misión La misión del Product Owner - Digital será la de un experto en productos y servicios...


  • Barcelona, España Novartis A tiempo completo

    The Patient Journey Solution Manager Manager designs and provides innovative solutions (both digital and non-digital beyond the pill solutions) with the aim to address/solve specific pain points in the patient journey. The ultimate goal is to accelerate time to treatment and en-sure a better customer experience for the priority brands. The Patient Journey...


  • Barcelona, España AstraZeneca A tiempo completo

    As **Biopharma** Project Director for Digital Precision Healthcare, **you will drive the development and execution of key cutting edge, primarily AI based, projects aimed at the optimization of the care pathway via the improvement of early patient identification, diagnosis, clinical development, and the acceleration of the adoption of innovative medicines in...

  • It Solutions System Lead

    hace 3 semanas


    Barcelona, España Next-Link A tiempo completo

    We are looking for a IT Solutions System Lead to be part of our team participating in a big project in one of our top pharma clients. Work with the Global Application Experience team, managing some of the most impactful enterprise IT and Business solutions which enable all the company to the set-up targets, for that purpose, this team ensured those global...

  • It Solutions System Lead

    hace 3 semanas


    Barcelona, España Next-Link A tiempo completo

    Job Description We are looking for a IT Solutions System Lead to be part of our team participating in a big project in one of our top pharma clients. Work with the Global Application Experience team, managing some of the most impactful enterprise IT and Business solutions which enable all the company to the set-up targets, for that purpose, this team ensured...

  • It Solutions System Lead

    hace 1 semana


    Barcelona, España Nextlink Group A tiempo completo

    Job Posting Status Job Released to Sourcing Industry Pharma/Biotech/Clinical Research Number of Positions 1 Country Spain Full Time/Part Time Full Time Job Description We are looking for a IT Solutions System Lead to be part of our team participating in a big project in one of our top pharma clients. Work with the Global Application Experience team,...


  • Barcelona, España AstraZeneca A tiempo completo

    **Associate Director, Global Clinical Solutions (Solution Implementation Lead)**: Global Clinical Solution (GCS) drives the delivery of Business Technology Excellence for R&D by providing industry leading technology and services in collaboration with internal and external Partners. The Solutions Implementation Lead, GCS Study & Data Solutions serves as the...


  • Barcelona, España AstraZeneca A tiempo completo

    Global Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the Biopharmaceutical’s R&D organisation, owning and providing industry leading technology and services on behalf of Clinical Operations and its internal and external Partnerships. Unify is our new internally built digital patient solution platform for patients,...


  • Barcelona, España Amaris Consulting A tiempo completo

    **Who are we? **:**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60...


  • Barcelona, España AstraZeneca A tiempo completo

    Global Clinical Solutions (GCS) drives the delivery of Technology and associated processes for the BioPharmaceuticals R&D organisation, owning and providing industry leading technology and services on behalf of Clinical Operations and its internal and external Partnerships. The **Medical Imaging** and **Clinical Standards** **Functional Process Owner (FPO)...


  • Barcelona, España ALEXION PHARMA SPAIN, S.L. A tiempo completo

    The incumbent is responsible of driving the development and implementation of the Patient International strategy for the assigned TA and developing assets and solutions for the countries to deploy (excluded US). This critical role will be responsible for working closely with Local Medical Heads and Business Unit’s leadership to manage business performance...


  • Barcelona, España MCR International A tiempo completo

    Descripción del Trabajo / Job Description - MLF-2403-100 - APPLICATION LIFECYCLE MANAGEMENT SOLUTIONS OWNER - BARCELONA/REMOTE - We are collaborating with a multinational FMCG company who is currently involved in one of the most relevant Global ERP Transformation Project worldwide. They are expanding their team with a new role, looking for top SAP...


  • Barcelona, España IQVIA A tiempo completo

    Join us on our exciting journey! IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and...


  • Barcelona, Barcelona, España IQVIA A tiempo completo

    Join us on our exciting journeyIQVIATM is The Human Data Science CompanyTM, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics, and human...

  • Product Manager Digital

    hace 2 semanas


    Barcelona, España Hitachi Vantara Corporation A tiempo completo

    Description The "Product Manager – Digital" will work as part of the global product management team in the Grid Edge Solutions business. The key role is to manage and develop a digital application portfolio. The digital applications provide an end-2-end data driven service for distributed energy systems and enhance customer value streams. Use cases range...

  • System Engineer

    hace 1 mes


    Barcelona, España GE Renewable Energy A tiempo completo

    **Job Description Summary**: The System engineer will be leading all aspects of the engineering efforts to meet product targets by ensuring alignment within engineering disciplines, negotiating, collaborating and influencing both internally and externally with our clients. In your role of System Engineer you will be the main owner for the product...