Market Quality Service Support
hace 2 semanas
**POSITION SNAPSHOT**
- Location: Esplugues de Llobregat, Barcelona, Spain
- Company: Nestlé Spain S.A.
- Full-time
***
Generally, within the first 2 to 3 years work experience will supports different areas of the Quality organization, generally in fast rotation from one area to the other to accelerate their professional development. Supports several areas of quality (either in parallel or in rapid succession) as a junior project manager or as a contributor to day-to-day operations. Perform various support activities in quality related to vendor approval and quality info records approval, proper management customer complaints and quality of data in system (SAP).
**A DAY IN THE LIFE **
- People and know-how:
- Contribute to competence development of quality professionals across the organization.
- System design:
- Define and update the specific quality procedures, instruction and tools which are directly related to their area of concern.
- Quality mastership:
- Supports activities to achieve compliance with the Nestlé Quality Management System requirements and other applicable instructions and standards.
- Deliver training for their specific areas of expertise.
- Manage customer complaints by escalating to factories, DCs or 3rd parties to provide a rapid answer to customers.
- Reporting of abnormalities via notification of quality deviations and take immediate corrections
- Quality auditing and verification:
- Implement and execute specific quality procedures, instructions and tools which are directly related to documentary audits related to low-risk materials and vendors
- Keep updated QIRs (Quality Infor Records) approvals
- Technical Assistance:
- Timely reporting of consolidated results and trends to the functions concerned
**ARE YOU A FIT?**
- University graduate or equivalent (preferred food science related)
- Fluent in English and Spanish
- Operational Experience:
- Not needed but mínimal experience acquired through internships will be valued.
- Business Experience:
- Experience participating and/or implementing with support quality assurance programs:
- Participating in project teams
- Participating in audit teams and/or improvement projects with more senior staff members
- Show strong adaptation and learning agility
- Strong knowledge of SAP
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