Senior Key Accounts Manager Europe

hace 2 meses

Plegamans, España Americold Logistics, LLC A tiempo completo

Overview:
Qualifications:
**Responsibilities**:
Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to delivery on their commitments.

**Senior Key Accounts Manager - Europe**
- Barcelona, Spain_

**Goal**
The primary goal of this role is to drive significant revenue growth by deepening relationships with existing key accounts across Europe. This position is integral in maintaining high levels of customer satisfaction, optimizing service delivery, and ensuring the long-term success and profitability of strategic accounts, contributing to Americold's leadership position in the industry.

**Key responsibilities**
- Manage and strengthen relationships with key accounts to maximize customer satisfaction and drive sustained revenue growth.
- Act as the senior point of contact for key accounts, ensuring seamless communication and fostering long-term partnerships with key decision-makers.
- Drive cross-selling opportunities with accounts in Europe and across the global Americold organisation, ensuring overall business growth.
- Oversee all aspects of account management, including service delivery, financial management, cost control, and quality assurance to ensure smooth operations.
- Understand and anticipate key account requirements, translating them into effective Service Level Agreements (SLAs) to ensure clear expectations and deliverables.
- Stay informed on Logistics and Transport industry trends, particularly within the food sector, and leverage this knowledge to provide value-added insights to clients.
- Lead pricing negotiations and rate reviews to balance customer needs with Americold’s commercial objectives.
- Monitor and challenge operational practices that may impact profitability, service quality, or customer satisfaction.
- Oversee and manage contract renewals and ensure that new business opportunities with key accounts are maximized.
- Analyse and interpret business performance data to identify potential issues and implement solutions that enhance customer satisfaction and profitability.
- Maintain a thorough understanding of all commercial agreements and customer charges, working closely with finance teams to ensure accurate billing and processing.
- Safeguard the company from potential claims by proactively assessing liabilities and addressing any internal operational issues that may arise.
- Drive continuous improvement initiatives and ensure adherence to internal processes that align with key account expectations.

**Required experience**:

- 7+ years of experience managing key accounts, with a focus on revenue growth and customer relationship management.
- BA, BS, or MS degree is preferred.
- Extensive knowledge of the Warehouse, Distribution, Transport, Food, and Supply Chain sectors.
- Proven experience managing complex B2B relationships and delivering value through long-term partnerships.
- Previous experience in account management or sales, with a demonstrated track record of success.

**Preferred qualifications**
- Strong communication, interpersonal, and organizational skills with the ability to build trust and rapport with key stakeholders.
- Ability to synthesize and communicate financial and market performance data, using it to develop and adjust account strategies.
- Proven ability to coach, influence, and lead cross-functional teams to deliver on account goals.
- A problem-solving mindset with a responsive, action-oriented approach to resolving customer issues.
- Commercially focused, customer service-driven, and results-oriented.
- Comfortable operating at both strategic and operational levels within key accounts.
- Strong understanding of financial statements and the ability to interpret financial reports.
- Proficiency in reading, understanding, and interpreting legal contracts.

  • Accounts Payable Manager

    hace 2 semanas

    Plegamans, España Mango A tiempo completo

    En Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en más de 115 países y nuestra presencia online se extiende a más de 110 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 78% por mujeres. - Buscamos un/a ACCOUNTS PAYABLE MANAGER ¿CÓMO SERIA TU DÍA A DÍA EN MANGO? Buscamos a...

  • Key Account Manager

    hace 2 meses

    Plegamans, España Mango A tiempo completo

    En Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en más de 115 países y nuestra presencia online se extiende a más de 110 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 78% por mujeres. - Buscamos un/a KEY ACCOUNT MANAGER ¿CÓMO SERIA TU DÍA A DÍA EN MANGO? - Tu objetivo como...

  • IT Operations Manager Europe

    hace 1 mes

    Plegamans, España Americold Logistics, LLC A tiempo completo

    Overview: The IT Operations Manager is responsible for the supervision, technical development and guidance of the ServiceDesk and End User Computing teams within the EMEA region. This role manages the day to day activities of the corporate offices, geographically distributed End User Computing team and End user devices across all warehouses. In addition,...

  • Key Account Manager C/alemán

    hace 20 horas

    Plegamans, España Mango A tiempo completo

    En Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en más de 115 países y nuestra presencia online se extiende a más de 110 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 78% por mujeres. - Buscamos un/a KEY ACCOUNT MANAGER C/ALEMÁN ¿CÓMO SERIA TU DÍA A DÍA EN MANGO? -...

  • Community Manager Senior

    hace 6 meses

    Plegamans, España JANE SA A tiempo completo

    ¿Te apasiona el mundo del marketing y las redes sociales? ¿Te encanta crear contenido? Te estamos buscando! ¿Quién somos? En Jané Group acompañamos a las familias en la aventura de la maternidad/paternidad desde 1932. Lideres en el sector de la puericultura en España y con gran presencia internacional. Empresa familiar dirigida por la cuarta...

  • Public Affairs Senior Manager

    hace 2 meses

    Plegamans, España Mango A tiempo completo

    At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women. We are looking for PUBLIC AFFAIRS SENIOR MANAGER WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO? To...

  • Key Account Manager

    hace 6 meses

    Plegamans, España Würth España S.A A tiempo completo

    Si quieres un trabajo en el que cada día es distinto y en el que no pararas de **aprender **en contacto directo con **tus clientes,** **Würth **puede ser tu empresa. A través de tu trabajo, no solo ayudaras a crecer a nuestra red de ventas, sino que facilitarás el día a día de los clientes convirtiéndote en una parte importante de su negocio....

  • Key Account Manager c/Alemán

    hace 4 semanas

    Palau-solità i Plegamans, España MANGO A tiempo completo

    En Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en más de 115 países y nuestra presencia online se extiende a más de 110 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 78% por mujeres.Buscamos un/aKEY ACCOUNT MANAGER C/ALEMÁN ¿CÓMO SERIA TU DÍA A DÍA EN MANGO? Revisarás...

  • European Ap

    hace 6 meses

    Plegamans, España Americold Logistics, LLC A tiempo completo

    Overview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our...

  • Ecommerce Senior Product Manager | Man

    hace 1 mes

    Palau-solità i Plegamans, España MANGO A tiempo completo

    En Mango inspiramos y unimos mediante nuestra pasión por el estilo y la cultura. Estamos en más de 115 países y nuestra presencia online se extiende a más de 110 países. Nuestro equipo está formado por personas de 112 nacionalidades y en un 78% por mujeres.Buscamos un/aECOMMERCE SENIOR PRODUCT MANAGER | MAN ¿CÓMO SERIA TU DÍA A DÍA EN...

  • Public Affairs Senior Manager

    hace 4 semanas

    Palau-solità i Plegamans, España MANGO A tiempo completo

    At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.We are looking forPUBLIC AFFAIRS SENIOR MANAGER WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO? To...

  • European Billing Supervisor

    hace 6 meses

    Plegamans, España Americold Logistics, LLC A tiempo completo

    Overview: Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen product reaches food suppliers, restaurants, and your local grocery store without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our...

  • Prácticas en Backoffice K3 Kam

    hace 5 meses

    Plegamans, España Würth España S.A A tiempo completo

    **¡En WÜRTH tus ganas y tu talento encontrarán su lugar!**: **¿Estás estudiando ADE, Comercio o afines?** ¡Tenemos un programa de prácticas diseñado para ti! **Tareas a realizar**: - Gestión de pedidos de clientes - Envío de documentos oficiales administrativos (albaranes, facturas...) a vendedores y clientes - Gestión y seguimiento de entregas...

  • Prácticas Backoffice K3 Kam Hdw

    hace 6 meses

    Plegamans, España Würth España S.A A tiempo completo

    **¡En WÜRTH tus ganas y tu talento encontrarán su lugar!**: **¿Estás estudiando ADE, Comercio o afines?** ¡Tenemos un programa de prácticas diseñado para ti! **Tareas a realizar**: - Gestión de pedidos de clientes - Envío de documentos oficiales administrativos (albaranes, facturas...) a vendedores y clientes - Gestión y seguimiento de entregas...

  • Head of Global Employer Experience

    hace 5 días

    Palau-solità i Plegamans, España MANGO A tiempo completo

    MANGO is looking for a talented individual to fill the role of Global Talent Acquisition Manager. As the head of global talent acquisition, you will be responsible for attracting and retaining top talent to drive business growth and success.This role requires a strategic thinker with a passion for talent acquisition and a strong understanding of the retail...

  • Total Rewards, Senior Specialist

    hace 4 semanas

    Palau-solità i Plegamans, España MANGO A tiempo completo

    At Mango we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.We are looking forTOTAL REWARDS, SENIOR SPECIALIST WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO? Support...

  • Executive Assistant

    hace 2 semanas

    Palau-solità i Plegamans, España PROMAN Spain A tiempo completo

    Proman Group is a human resources consultancy that has been operating internationally for over 10 years. In Spain, we specialize in temporary staffing, recruitment, and training.We are a company committed to equal opportunities in all job applications throughout the recruitment and selection process. We apply the blind CV method to avoid distinguishing based...