CRM System Lead

hace 2 semanas

En remoto, España Omega CRM A tiempo completo

**Omega CRM Consulting is looking for a CRM System Lead that would like to collaborate with one of the top 15 global pharmaceutical companies.**:
Description
- Work in the BI IT CRM team with main responsibility of working as a business analyst for the LATAM region.
- Perform other duties as assigned ranging from Development, Project Management and Support.
- Consulting and Analysis: Meet regularly with defined clients and stakeholders to understand and analyze their processes and needs. Determine requirements to present possible solutions or improvements.
- Project/Solution Activities: Support goals by participating on project teams. Deliver on assigned tasks and action items.
- Employ comprehensive knowledge to influence technology decisions. Identify IT or Pharma industry processes or technologies that could provide BI with a competitive advantage.
- Documentation: Determine documentation requirements and produce documentation as required in support of baseline and project activities
- Corporate Business Team Interactions (Medical, KAM): Work with the corporate business teams to help define and implement global strategic changes

**Requirements**:

- Strong organizational skills
- Business analyst skills to assess change requests and to work with the corporate business teams
- Strong global relationships and communication skills with vendors and IT/Business colleagues
- ITIL knowledge especially Incident, Problem Configuration and Change management processes
- Database experience working with SQL and procedures (Oracle, MS SQL Server, PostgreSQL).
- Understanding of CRM end to end interfaces and integration processes
- Understanding of CRM architecture
- English Language: Fluent Read / Write and Conversation. Requires to work with global teams across the world and lead conference calls
- At least 5 years of experience in Business Analyst / Project Manager role for CRM systems
- Experience in the Pharmaceutical industry and validated environments is a plus

WHAT DO WE OFFER
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant,).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.

About us

We are a digital global company whose mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 450 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow

  • CRM System Lead

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    Omega CRM Consulting is looking for a CRM System Lead that would like to collaborate with one of the top 15 global pharmaceutical companies:Description Work in the BI IT CRM team with main responsibility of working as a business analyst for the LATAM region. Perform other duties as assigned ranging from Development, Project Management and Support. Consulting...

  • Workforce System Lead

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    **Omega CRM Consulting is looking for a Workforce System Lead that would like to collaborate with one of the top 15 global pharmaceutical companies.**: System Compliance tasks include, but are not limited to: - Compliance documentation Coordinating and scheduling backup/recovery & Performing Disaster - Recovery Testing Service Level Agreement monitoring,...

  • Workforce System Lead

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    Omega CRM Consulting is looking for a Workforce System Lead that would like to collaborate with one of the top 15 global pharmaceutical companies:System Compliance tasks include, but are not limited to:Compliance documentation Coordinating and scheduling backup/recovery & Performing Disaster Recovery Testing Service Level Agreement monitoring, Access &...

  • System Lead

    hace 2 semanas

    En remoto, España OXIGENT Technologies A tiempo completo

    System Lead (Automoción) en 100% En remoto.¿Te interesaría seguir desarrollándote como System Lead en una compañía líder de ingeniería global dedicada al sector industrial? Esta empresa proporciona la cadena de valor completa para crear desarrollar productos y servicios innovadores y tecnológicos.Desde Oxigent Technologies seleccionamos un/a SYSTEM...

  • System Lead

    hace 2 semanas

    En remoto, España OXIGENT Technologies A tiempo completo

    System Lead (Automoción) en 100% En remoto.¿Te interesaría seguir desarrollándote como System Lead en una compañía líder de ingeniería global dedicada al sector industrial? Esta empresa proporciona la cadena de valor completa para crear desarrollar productos y servicios innovadores y tecnológicos.Desde Oxigent Technologies seleccionamos un/a SYSTEM...

  • IT Business/ System Analyst

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    **Omega CRM Consulting is looking for an IT Business/ System Analyst that would like to collaborate with one of the top 15 global pharmaceutical companies.**: JOB PROFILE - Responsible for administration and support of Envision in line with capability strategy and GxP requirements. - Consulting and Analysis: As an SME, meet with business and IT stakeholders...

  • CRM Administrator

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    Omega CRM Consulting is looking for an CRM Administrator that would like to collaborate with one of the top 15 global pharmaceutical companies:This profile will be the administrator for Veeva Vault Platform which includes:Connection to approx. 15 global systems integrated to Veeva VaultHosts 7-8 Content related business capabilities including but not limited...

  • IT Business/ System Analyst

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    Omega CRM Consulting is looking for an IT Business/ System Analyst that would like to collaborate with one of the top 15 global pharmaceutical companies:JOB PROFILE Responsible for administration and support of Envision in line with capability strategy and GxP requirements. Consulting and Analysis: As an SME, meet with business and IT stakeholders to...

  • System Administrator

    hace 4 semanas

    En remoto, España Omega CRM A tiempo completo

    **We are expanding our team with a System Administrator**: Main responsibilities: - Cloud systems management - Design and execution of the systems plan (incorporation of new equipment, equipment maintenance, VPN and corporate repository, backup policy) - Management of the communications network of the different headquarters of the company. - Registration...

  • System Administrator

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    We are expanding our team with a System Administrator:Main responsibilities: Cloud systems management Design and execution of the systems plan (incorporation of new equipment, equipment maintenance, VPN and corporate repository, backup policy) Management of the communications network of the different headquarters of the company. Registration and management...

  • System Lead

    hace 1 semana

    En remoto, España OXIGENT Technologies A tiempo completo

    System Lead (Automoción) en 100% En remoto. ¿Te interesaría seguir desarrollándote como System Lead en una compañía líder de ingeniería global dedicada al sector industrial? Esta empresa proporciona la cadena de valor completa para crear desarrollar productos y servicios innovadores y tecnológicos. Desde Oxigent Technologies seleccionamos un/a...

  • System Lead

    hace 4 semanas

    En remoto, España OXIGENT Technologies A tiempo completo

    System Lead (Automoción) en 100% En remoto. ¿Te interesaría seguir desarrollándote como System Lead en una compañía líder de ingeniería global dedicada al sector industrial? Esta empresa proporciona la cadena de valor completa para crear desarrollar productos y servicios innovadores y tecnológicos. Desde Oxigent Technologies seleccionamos un/a...

  • Service Voice Technical Lead

    hace 3 semanas

    En remoto, España Omega CRM A tiempo completo

    **Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Service Voice Technical Lead.**: MAIN TASKS: - Leadership of CTI integrations and associated...

  • Salesforce Service Cloudvoice Technical Lead

    hace 4 semanas

    En remoto, España Omega CRM A tiempo completo

    **Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Salesforce Service Cloud Voice Technical Lead.** MAIN TASKS: - Leadership of CTI...

  • Salesforce Technical Lead

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    **Omega CRM, a leader in Technology Solutions, is looking to develop its Salesforce practice with a Technical Lead profile.** MAIN TASKS: - Leadership of CRM project management based on SFDC technology, assuming the functions of taking and understanding the business requirements expressed by the client, and defining the functional and technical aspects...

  • Veeva CRM Business Analyst

    hace 4 semanas

    En remoto, España Omega CRM A tiempo completo

    **Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Veeva CRM Business Analyst.**: This position is responsible for connecting business...

  • Salesforce Service Lead

    hace 4 semanas

    En remoto, España Omega CRM A tiempo completo

    **Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for Salesforce Service Lead.**: **Main responsibilities**: - Provide support in Pre-sales tasks for...

  • Veeva CRM Business Analyst

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Veeva CRM Business Analyst:This position is responsible for connecting business stakeholders...

  • Salesforce Technical Lead

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    Omega CRM, a leader in Technology Solutions, is looking to develop its Salesforce practice with a Technical Lead profile.MAIN TASKS: Leadership of CRM project management based on SFDC technology, assuming the functions of taking and understanding the business requirements expressed by the client, and defining the functional and technical aspects that will...

  • Salesforce Service Lead

    hace 2 semanas

    En remoto, España Omega CRM A tiempo completo

    Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for Salesforce Service Lead:Main responsibilities: Provide support in Presales tasks for assigned...