Solution Manager
hace 2 semanas
**Publication Date**:Mar 21, 2023**Location**:Madrid, M, ES, 28037
- Zaragoza, Z, ES, 50008
- Barcelona, B, ES, 08020
- Madrid, M, ES, 28037
- Sevilla, SE, ES, 41007
- Valencia, V, ES, 46012**Company**:Atos**Ref. No**:SOLUTION MANAGER
**The future is our choice**
At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people’s skills and backgrounds to make the right choices with our clients, for our company and for our own futures.- We are looking for a person having background working as Consultant or Solution Architect for Cloud Contact Centers (CCaaS) solution.- This person will be working in a global multi-country Tiger Team as a specialist, contributing with deep industry knowledge.- You should be able to scope the services at the End-Customer, knowing from your experience what on top of the normal duties should be improved.- Your tasks will include support of local PreSales/Sales teams with customer meetings, demos, costing of service, response RfI´s and RfP´s etc.**_Responsibilities:_**
- Designing, calculating and provision of highly complex customer-specific solutions with an ensured delivery capability
- Creation of customer documents such as "Scope of work”
- Expenditure costing for solution contents/services
- Presentation & demoing of solution concepts for End-Users/Partners at management level
- Further development of solution scenarios in co-operation with other organisations like Product Management and Services.
- Preparation and provision of information and documentation for multiplicative solutions.
**_Technical requirements:_**
- Work experience with Cloud Contact Center Solutions (CCaaS).
- Quality Management
- CRM solutions.
**_Requirements:_**
- Spoken and written fluent Spanish and English, other languages like Portuguese will be an advantage
- Presentation & demo skills, able to run Workshops
- Customer facing profile with excellent Communication and Negotiation Skills
- Team and action oriented; proactive in prioritizing own workload and be able to assign areas of responsibility to others
- Excellent time management
**_We Offer:_**
- Competitive salary package with a flexible remuneration plan adapted to the needs of each person
- National and international professional development plan
- Possibility of remote work
- Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.- Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.**Choose your future. Choose Atos.
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