SAP Service Manager

hace 6 meses


Barcelona, España Business Insights A tiempo completo

**Referencia**: 1701467

**Descripción**:
Business Insights es una empresa de desarrollo de software personalizado para empresas. Estamos viviendo una etapa de crecimiento y queremos incorporar al equipo la figura de un **SAP Service Manager**

Creemos en la importancia de la innovación y la creatividad en la creación de soluciones informáticas personalizadas de alta calidad para nuestros clientes. Somos un equipo diverso de ingenieros altamente capacitados y apasionados por la tecnología, que trabajamos juntos para resolver desafíos complejos y mejorar continuamente nuestras habilidades.

Nos gustaría que formes parte de nuestro equipo de desarrollo de software, y estamos seguros de que tu experiência y habilidades serán una valiosa para nuestra empresa. Te ofrecemos un ambiente de trabajo enriquecedor y colaborativo, donde tendrás la oportunidad de aprender y crecer como desarrollador/a de software mientras trabajas en proyectos interesantes y significativos.

No solo eso, sino que también tendrás la oportunidad de trabajar con clientes de renombre en diversas industrias, lo que te permitirá adquirir una amplia experiência en el desarrollo de software y mejorar tus habilidades en la creación de soluciones innovadoras y efectivas.

**Requisitos**:
Buscamos un Service Manager para SAP como responsable de liderar y supervisar la gestión de servicios de aplicaciones basadas en SAP. Su principal objetivo es asegurar que los servicios se entreguen con éxito, dentro del alcance, el presupuesto y los SLA establecidos, al tiempo que se cumplen los objetivos de negocio definidos. Este rol desempeña una función crucial en la gestión de servicios, la coordinación de equipos interdisciplinarios y la comunicación efectiva con todas las partes interesadas involucradas.

MODALIDAD: 100% remota

**¿ Cuáles serán tus responsabilidades?**
- Responsable de la planificación del proyecto: Definir los objetivos, crear un plan detallado, los recursos necesarios, el presupuesto y el cronograma.
- Gestión del equipo: Formar y liderar un equipo de profesionales especializados en SAP y otras áreas relevantes.
- Coordinación con las partes interesadas, incluidos los usuarios finales, los gerentes departamentales y los directivos
- Supervisar el progreso del servicio en relación con los objetivos establecidos y cumplimiento de los SLA.
- Asegurar que las soluciones SAP implementadas cumplan con los estándares de calidad y las mejores prácticas de la industria, ya sea soporte preventivo, correctivo o evolutivo.
- Mantener una documentación completa y actualizada
- Relación con el cliente

**¿Qué esperamos de ti ?**
- Experiência de más de 10 años como Service Manager, con enfoque específico en servicios de soporte y mantenimiento de SAP.
- Conocimientos sólidos de los módulos y funcionalidades de SAP.
- Habilidades de liderazgo y capacidad para motivar y guiar equipos multidisciplinarios.
- Excelentes habilidades de comunicación y capacidad para interactuar con diferentes níveles jerárquicos.
- Inglés a nível de conversación
- Capacidad para manejar múltiples tareas y prioridades de manera efectiva.
- Conocimientos en gestión de riesgos y metodologías de gestión de proyectos

*** **También es muy valorable**:

- Experiência con metodologías de trabajo Agile
- Certificaciones en gestión de proyectos o SAP
- Conocimiento de metodología SAP Activate

**¿Qué esperar estando en nuestro equipo?**
- Trabajar en un entorno con diversidad de proyectos estables que te ayudará a crecer profesionalmente
- Contrato Indefinido
- Salario competitivo
- Flexibilidad horaria
- Jornada intensiva en verano
- Modalidad 100% remota

yganas de seguir aprendiendo

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**Localización**:
España, Cataluña, Barcelona

**Referencia**: 1701467



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