IT Engineer
hace 2 semanas
Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a
**Public Benefit Corporation**, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
**The Role**
We are looking for someone with a high level of service focus and a customer-first mentality who wants to grow their career alongside the rest of the business in the region.
**What You’ll Do**
- Interact with internal clients to help to resolve all levels of IT-related issues and provide answers promptly
- Evaluate and test new technologies (hardware/software)
- Build and maintain vendor relationships, manage the purchase of hardware and software products, and ensure that company assets are maintained responsibly
- Manage and deploy corporate PCs/Macs
- New hardware configuration
- Machine image maintenance
- Diagnosis and repair
- Coordinate warranty repairs
- Manage VOIP phone system and distribution of equipment
- Maintain inventory and IT asset data (serial numbers, software keys, locations, etc.)
- Shipping, recycling, and disposal of computers, peripherals
- General IT routine tasks, including IT account management for on-/off-boarding of employees, diagnosing and repairing end-user IT devices, IT ticket management, and resolving escalated technical IT matters
**Requirements**:
- 4+ years of professional experience in desktop support, IT infrastructure engineering, or similar IT roles
- Eligible to live and work in Spain
- Excellent verbal and interpersonal skills in English
- Able to travel cross-region (
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