IT Support Engineer

hace 3 semanas


Barcelona, España Setesca A tiempo completo

Descripción

Join a Dynamic IT Helpdesk Team in the Heart of Barcelona

Have you got a flair for solving tech puzzles? We're seeking a skilled IT Helpdesk Support Engineer to enrich our client's esteemed support team. Become a vital part of our client digital operations in a role that combines professional challenges with a friendly work atmosphere

Position Details:

Title: IT Helpdesk Support Engineer

Location: A charming office in central Barcelona, Spain, with 30% remote flexibility Employment Type: Full-time, permanent contract with a harmonious Monday to Friday schedule Salary: Competitive package

About Our Esteemed Client:

Join a leading Swedish, privately owned, industrial group with a global presence, encompassing over 200 companies in 34 countries. Their IT team of 50 professionals delivers a range of services, including Cybersecurity, Network Management, Business Intelligence, and much more, to support and drive the group's success.

Your Mission :

You will join a team of six in the Helpdesk Support division, managing technical issues and inquiries through the Freshservice ticketing system. The role requires a blend of independent work and team collaboration.

Your Responsibilities:

Provide comprehensive IT support across Europe, tackling OS, Office 365, access management, and cybersecurity issues. Efficiently categorize and address incoming incidents and requests. Own your ticket queue with proactive follow-ups and process enhancements. Enhance your troubleshooting skills, offer user training, and escalate complex cases. Develop guides and documentation for teams and users. Deliver exceptional customer service, communicating effectively in both English and Italian.

What We Offer:

A 40-hour workweek, Monday to Friday, with a 6-month probation period. A generous holiday package. A negotiable start date. A rewarding salary reflecting your expertise and potential. A dynamic, innovative workplace that prioritizes learning and career growth. modern office in central Barcelona with the option to work remotely part of the time. Office stocked with fruits, snacks, and beverages. Opportunities for occasional travel.

Recruitment Process:

A friendly introductory phone call. An in-depth interview with your future manager. A second discussion with the extended leadership team. A final proposal detailing your new adventure with us.

Take the Next Step:

If you're eager to thrive in an inclusive, multicultural environment that values your unique contributions, we want to hear from you Let's initiate a dialogue about your potential journey with our client.

We are excited about the possibility of you joining their dynamic team

Requisitos mínimos

Proficiency in critical IT systems (Active Directory, Office 365, Windows 10, etc.). Solid understanding of IT's role in a corporate landscape. Fluency in English and Italian (C1 level). Soft Skills: A friendly attitude, professional approach, collaborative spirit, and independent problem-solving prowess.

Bonus Points for:

Experience with Citrix, server OS, Azure, SQL Server, Intune, GPOs. Multilingual capabilities
  • IT Support Engineer

    hace 5 días


    Barcelona, España Boats Group A tiempo completo

    **IT Support Engineer - (Hybrid)** **About Our Crew** Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by...


  • Barcelona, Barcelona, España Axel Johnson International A tiempo completo

    Have you got a flair for solving tech puzzles? We're seeking a skilled IT Helpdesk Support Engineer to enrich our support team. Become a vital part of our digital operations in a role that combines professional challenges with a friendly work atmospherePosition Details:Title: IT Helpdesk Support EngineerLocation: A charming office in central Barcelona,...

  • Support Engineer

    hace 4 semanas


    Barcelona, España IT Smart Finance A tiempo completo

    Support EngineerJiraConfluenceSQLExcelRequirements:The ability to quickly switch between tasks;The perception of large amounts of information;The formulation and setting of tasks for developers;The ability to build processes of prioritization and task execution. Work duties: Work from 8:00 to 17:00 (CET);Performing 2-line support functions: technical...


  • Barcelona, España Axel Johnson International A tiempo completo

    Have you got a flair for solving tech puzzles? We’re seeking a skilled IT Helpdesk Support Engineer to enrich our support team. Become a vital part of our digital operations in a role that combines professional challenges with a friendly work atmosphere!Position Details:Title: IT Helpdesk Support EngineerLocation: A charming office in central...


  • Barcelona, España Ag Solution Nv A tiempo completo

    Share: Manufacturing IT Support EngineerManufacturing IT Support how we see it AG Solution is one of the most exciting companies in Europe. We provide specialized solutions tailored to the specific needs of our customers. To further establish our team of operational specialists, we are looking for people that share the same passion on customer delivery,...

  • Desktop Support Engineer

    hace 4 semanas


    Barcelona, España Adroit People Ltd A tiempo completo

    **Please find the job Description**: **Role: IT Support Engineer** **Job Location: Barcelona, Spain** **Mode of hiring: Fixed Term Contract 6 months-Permanent** **Salary : 36000 Euros per annum (Gross)** - Desk-side Support Services - Hardware Break/Fix - Starters, Leavers & Movers + IMACD Services - Managed Deployment / Refresh - Managed deployment...

  • IT Support

    hace 5 días


    Barcelona, España Deluxe Media A tiempo completo

    Job It Support Description Deluxe Content Services Spain Deluxe media Inc es una empresa líder en el sector de media y entretenimiento para películas, vídeos y contenido online. Desde 1915 Deluxe es un proveedor de confianza para los más exitosos estudios de Hollywood, productoras independientes cadenas de televisión, cines, empresas de publicidad...


  • Barcelona, España Adamo Telecom Iberia S.A A tiempo completo

    The IT Application Support Analyst will be joining the IT department and the Retail systems & Billing Team and his/her main responsibility will be to provide support for our Business Support systems. The IT Application Support Analyst will be working closely with end users and business stakeholders across the organisation, with the development team and...

  • It Support

    hace 12 horas


    Barcelona, España Oliver James A tiempo completo

    From Oliver James, we're looking for an IT support person to join the team of one of our top clients. In this case, it's an opportunity as an external contractor (freelancer), working part-time (Tuesdays, Wednesdays, and Thursdays, 24 hours per week) for at least 6 months with the possibility of contract extension or even expanding working hours.This is an...


  • Barcelona, España AXA Partners A tiempo completo

    At Axa Partners, we are looking for our next **IT Infrastructure Engineer** to be part of our IT Operations area AXA Partners aims at becoming AXA Group preferred networks & service company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enable for this business transformation will be the Infrastructure Engineer in...


  • Barcelona, España AXA A tiempo completo

    At Axa Partners, we are looking for our next IT Infrastructure Engineer to be part of our IT Operations area AXA Partners aims at becoming AXA Group preferred networks & service company and a powerhouse for partnerships development as a founding entity of AXA Partners. A key enable for this business transformation will be the Infrastructure Engineer in...

  • IT Support

    hace 3 semanas


    Barcelona, España K-LAGAN A tiempo completo

    IT Support Location: Barcelona, hybrid. In K-LAGAN we are waiting for you to continue growing together! We are an international strategic company of technological services, essentially committed to its team and to society. We offer solutions in IT services, engineering developments, electronics, and R&D projects. Our commitment is to hire the best...

  • IT Support Analyst

    hace 2 semanas


    Barcelona, Barcelona, España COTY A tiempo completo

    IT SUPPORT ANALYST - BARCELONAThe newly created role will be part of a new team being built in this brand-new COTY location in the commercial center of Barcelona. As an entry level role in IT this provides a great opportunity for learning, development and growing all aspects of IT skills.RESPONSIBILITIESWe are looking for an IT Support Analyst to join our...


  • Barcelona, España Grupo Crit A tiempo completo

    **Descripción**: POSITION DESCRIPTION - Reporting to the Regional Client Services Team Lead - Under direct supervision and responsible for providing basic support to IT users. - Use basic analysis techniques to troubleshoot and resolve incidents as well as assisting in performing root cause analysis on problems - Using remote control software, you will...

  • IT Desktop Support

    hace 3 semanas


    Barcelona, España Sharp Brains Ltd A tiempo completo

    Job Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...

  • IT Engineer

    hace 4 semanas


    Barcelona, España Iwantic A tiempo completo

    Barcelona,Barcelona Desde la división de ** IT&Cloud** nos encontramos en la búsqueda de un/a **IT Engineer** para una empresa del sector tecnológico (cliente final) con sede en Barcelona. **¿Qué harás?** - Gestión de Antivirus y Firewall a nível global. - Gestión de la infraestructura de comunicaciones a nível global - Instalación de bases de...

  • IT Engineer

    hace 4 semanas


    Barcelona, España Manning Global A tiempo completo

    Our client, a global leading telecommunication company, is recruiting for an **IT Engineer **to join their business in **Spain. **Position Title - IT Engineer**Position Type - Contract / Employment**Start Date - October 2020**Duration - 1 year mínimally**Location - Barcelona, Spain**Contact: - Dragana Mlacic | +49 (0) 89 23 88 98 67**Qualifications**: -...

  • IT Support Analyst

    hace 4 semanas


    Barcelona, España coty A tiempo completo

    IT SUPPORT ANALYST - BARCELONA We are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona. RESPONSIBILITIES We are looking for an IT Support Analyst to join our Global IT team based in Barcelona. You will be...

  • It support specialist

    hace 4 semanas


    Barcelona, España Workfully Italy A tiempo completo

    Our client A fast growing bioinformatics startup in Barcelona working in the field of omics sciences, offers bioinformatics cloud software, custom software and bioinformatics consulting services for healthcare, pharma, agriculture, and industrial biotech applications. The role We are looking for an IT Support Specialist to assist our Dev Ops Engineer and...

  • It Support Analyst

    hace 2 semanas


    Barcelona, España Sdi Digital Group A tiempo completo

    IT SUPPORT ANALYST BARCELONA We are looking for an IT Technology Specialist to join our Global IT team based in Barcelona. The newly created role will be part of an existing team being built in the commercial center of Barcelona. RESPONSIBILITIES We are looking for an IT Support Analyst to join our Global IT team based in Barcelona. You will be responsible...