Corporate Systems Administrator. Mis Administrator
hace 3 semanas
**Please note - This is hybrid role and you will be required to come to the Madrid office regularly.**
Our mission is to connect and optimize the world's commerce. That means the whole world. So we're determined to nurture our culture of meritocracy where everyone can thrive, no matter what we look like, where we're from, how we grew up, whom we love, the nature of our faith, or how our bodies or minds work. We're committed to achieving equity in treatment and opportunity for everyone, where people are judged on the merits and quality of their work.
It all starts with people. Inside every company, behind every brand - while business success is often measured in profit, it has always been powered by people. We firmly believe people are the heart of any organization - including our own. That's why a career here provides much more than simple pay and perks. We're dedicated to empowering people, solving tough problems, and helping careers flourish inside and out.
**Position Summary**:
We are looking for a passionate, detail-oriented team player to join our team as an IT Systems Administrator on the corporate IT team.
This position requires in-office work.
- Full COVID vaccination is a requirement for employees to work onsite. Supporting documentation will be required.
**Responsibilities**:
- Prioritizing employee and system-generated support tickets, using judgment and experience to determine when and how to handle issues.
- Using independent judgment to troubleshoot complex operating system, hardware and software related problems and implement solutions, while acting as a consultant to employees and management.
- Collaborating on short and long range planning concerning strategic IT business objectives that support the growing organization.
- Collaborating on the design, development, and implementation of diverse cloud-based platforms in a SSO-centric environment.
- Resolving system outages and responding to high-priority business needs that affect business operations to a substantial degree, while on a rotating weekend on-call schedule.
- Acting as an expert consultant, working across all business functions, to develop and implement solutions to solve technical business problems and roadblocks.
- Deliver excellent onboarding experiences for new employees by ensuring equipment is delivered on time and is configured correctly.
- Additional duties relating to CommerceHub's internal systems, as needed.
**Requirements**:
**Minimum Qualifications**:
- 3+ years of experience working in an IT HelpDesk environment, Workstation Support or equivalent technical administrator role.
- Fluent in written and spoken English and Spanish
- Having a Bachelor of Science degree in Computer Science or equivalent field of study is preferred.
- Experience administering Windows 10 and MacOS-based operating systems, Google Apps for Business or Microsoft Exchange and working within Active Directory.
- Able to demonstrate a solid understanding of modern software and end-user cloud based technology with an eagerness to continually innovate in these areas.
- Comfortable with being responsible for many different technologies while working on a specialized team that is responsible for a large global employee base.
- Confidence and professional presence in order to share knowledge and ideas with all levels of business including senior leadership.
- Experience managing, prioritizing, and executing multiple tasks at once with a passion and drive for excellence.
**Preferred Qualifications**:
- Microsoft 365 (cloud exchange) or Google Workspace for Business
- Tanium, Intune or Microsoft Configuration Manager (SCCM)
- Okta, Microsoft MyApps (Azure SSO) or an equivalent SSO/SAML solution
- Addigy, JAMF or related Macbook management platform
- Familiarity with Dell and Lenovo and Macbook product lines
- Experience with collaboration and telephony services such as Zoom, Slack, Amazon Connect, and SharePoint
- A strong understanding of basic networking such as: DNS/DHCP/FTP/SSH
**What it's like to work at ChannelAdvisor, a CommerceHub Company**
We take a whole-person approach to engage and support our global team. We believe the diversity of our global team is an advantage. If you're curious, innovative, determined, and customer-focused, then you'll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive compensation programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.
We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded team members, and showcase your leadership skills.
**Benefits**:
- Medical, Dental and Psychology benefits
- Competitive time off package with 25 Days of PTO, 2 Wellness days and 1 Give Back Day
- Vouc
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