Norwegian IT Support Agent

hace 2 semanas

Torremolinos, España AnyTech365 A tiempo completo

**AnyTech365** is recruiting for its offices in Torremolinos and Marbella a Norwegian IT Support Agent, specializing in cybersecurity and tech support. At AnyTech365, you'll enjoy a challenging and fulfilling role, working in a dynamic environment with opportunities for career growth and development.

**WHAT WILL YOUR RESPONSIBILITIES BE**_:_
- Working closely with our sales agents post sales of our products and services to deliver the customer a pc or device scan, cleaning, set up, etc.
- Helping and supporting customers through calls and electronic requests.
- Conducting remote device cleaning, optimization and configuration through customer service.
- Adapting to changing information within the support department and the organization.
- Utilizing best practices to deliver excellent customer service and resolve issues efficiently.
- Recording and documenting customer issues accurately.

**WHAT YOU GET IN RETURN**:

- Permanent contract with a competitive salary of 1800€ monthly gross plus quarterly performance bonus.
- Be part of one of the world's best support and security companies, making a meaningful impact in the industry.
- Possibility of Hybrid/ Remote work.
- Career development opportunity: Our projects are dynamic and growing, providing a platform for you to achieve your professional goals and accomplishments.

**REQUIREMENTS**:

- Native level of Norwegian.
- Previous IT/tech support experience/ proven high technical knowledge.
- Excellent communication and social skills.
- Passionate about technology.
- Flexible, supportive, encouraging, and willing to listen, learn, and improve together.
- High level of English or Spanish proficiency.

**WHAT DOES IT MEAN TO BE AN #AnyTechie?**
- Embrace new experiences and opportunities: We are a multicultural company with more than 25 nationalities in our offices. Respect and interest for other cultures are at the heart of our organization's development.
- Exhibit a proactive attitude: We value a "can do" mindset and enthusiasm for learning new things.
- Be passionate about technology: As an IT company, we encourage our employees to feel comfortable working with all aspects of technology.
- Take responsibility for your work: Our managers and directors are here to support you and help you achieve your goals.

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